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Join Flour Mills of Nigeria Plc as a Desktop Support Officer based in Apapa, Lagos, where you will provide essential technical support to end-users within a prominent food manufacturing company. Flour Mills has a rich history of delivering trusted brands to Nigerian homes and beyond, making this role vital in sustaining operational excellence. In this position, you will handle day-to-day IT incidents and service requests, ensuring minimal downtime and maximum productivity for users. Your responsibilities include installing, configuring, and maintaining desktop hardware and software, as well as troubleshooting various system and network issues.
You will also carry out preventive maintenance tasks such as system updates and security patch deployments to ensure endpoint stability. The ideal candidate will bring at least one year of relevant experience, preferably in a manufacturing environment, alongside a solid understanding of Windows operating systems and Microsoft 365. Strong communication and customer service skills are crucial, as is the ability to work efficiently under pressure. Microsoft certification is mandatory, with additional ITIL knowledge considered a plus. This is a full-time role based in Lagos. Lagos is a dynamic commercial hub with a growing tech infrastructure, making IT support roles like this critical to maintaining seamless business operations in the food manufacturing sector. Flour Mills' commitment to quality and innovation provides a stimulating environment for IT professionals. While salary details are not specified, this role offers a pathway to advancing your technical support career within Nigeria's leading food industry companies. Successful incumbents often progress to senior IT support or systems administration roles. To stand out, emphasize your troubleshooting successes and ability to maintain high availability of IT services in your CV and cover letter. Highlight certifications and any experience with ITIL or similar frameworks. Apply now to become a Desktop Support Officer at Flour Mills of Nigeria Plc in Apapa, Lagos, and contribute to a company that shapes Nigeria’s food industry. Ensure your application is submitted promptly as the closing date is not specified.
EssentialNice to have below
Established in 1960, Flour Mills of Nigeria Plc is a longstanding public company listed on the Nigerian Stock Exchange with a rich history in industrial operations.
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FAQs
What qualifications are required for the Desktop Support Officer role at Flour Mills of Nigeria Plc in Lagos?
Candidates should have an OND or equivalent in Computer Science, Engineering, or related disciplines, along with a required Microsoft certification.
How much experience is needed for this Desktop Support Officer position?
A minimum of one year of relevant IT support experience is required, preferably within a medium-sized manufacturing company.
Is this Desktop Support Officer role at Flour Mills of Nigeria Plc based on-site or remote?
This position is based on-site in Apapa, Lagos, and does not offer remote work options.
Are there any preferred additional certifications for this role?
ITIL Foundation training or certification is preferred but not mandatory, enhancing the candidate's suitability for the role.
What are the typical working hours or job type for this Desktop Support Officer position?
The role is full-time, requiring consistent availability to support end-users during standard business hours in Lagos.
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Desktop Support Officer at Flour Mills of Nigeria Plc