Overview

As an Integration Support Engineer on the Moniebook team, you will play a crucial role in facilitating seamless and efficient integrations.

Serving as the primary point of contact for technical inquiries, you will provide expert guidance, effective troubleshooting solutions, and empower our users to fully leverage Moniebook's APIs and SDKs. Your strong technical knowledge, exceptional problem-solving abilities, and outstanding communication skills will be vital in fostering positive relationships with our clients and enhancing their overall success.

Responsibilities

Attend meetings with the sales team, engaging with businesses interested in integrating Monnify to fully understand their integration needs and provide the most effective integration solutions to meet those requirements.
Offer technical support to businesses and developers integrating with Moniebook.
Maintain comprehensive and user-friendly documentation designed for both technical and non-technical audiences, ensuring that each group can fully benefit from the resources provided.
Develop tutorials (both written and video), as well as user guides on how to integrate with Moniebook APIs.
Create tools, plugins, SDKs, and sample code to facilitate seamless integration with Moniebook.
Foster a vibrant, open-source developer community around Moniebook.
Diligently investigate and communicate feature requests, bugs, and defects identified during the integration process to the engineering team.
Provide effective support for both internal and merchant-facing applications utilizing Moniebook.
Thoroughly test new product features from a developer's perspective, taking into consideration integration insights, and report any concerns or user experience feedback to the team.
Serve as a primary point of contact for any inquiries related to the use of Moniebook.

Requirements

Minimum of 2 years of experience as a software engineer in any of the following areas:
Backend development (Java, C#, Node.js, Python, PHP, Ruby)
Web development: JavaScript, HTML/CSS, and frontend frameworks such as React, Vue.js, Angular
Strong understanding of databases and SQL practices
Experience working with RESTful APIs
Proficient in analyzing application logs to identify and troubleshoot issues
Solid grasp of fundamental programming concepts including data types, algorithms, flow control structures, and object-oriented programming
Excellent debugging abilities
Highly skilled in diagnosing and resolving software bugs and technical problems

Full Time Remote Integration Support Engineer Role

Overview

Responsibilities

Requirements

Moniepoint Incorporated is hiring · 5 open roles

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