Location: Lagos
Employment Type: Full-time
Industry: Fashion / Luxury Retail/ Banking
Experience: 10+ Years
Reports To: Managing Director / Chief Executive Officer
About the Role
- Our client is seeking an experienced and commercially driven Head of Sales to lead its sales function and drive revenue growth across its fashion and luxury business.
- The ideal candidate will bring 10+ years of progressive sales and commercial experience, with a strong background in fashion, luxury retail and/or banking, particularly in managing affluent clients, corporate relationships, business development and high-value sales.
Key Responsibilities
- Develop and execute the company's overall sales strategy and commercial growth plan.
- Lead, coach and manage the sales team to achieve and exceed revenue targets.
- Drive sales across fashion, luxury products, corporate accounts and other relevant business channels.
- Develop and maintain strong relationships with High-Net-Worth Individuals (HNWIs), VIP clients, corporate customers and key accounts.
- Identify and develop new business opportunities, partnerships and revenue streams.
- Leverage existing networks and relationships within the fashion, banking, corporate and affluent customer segments.
- Develop strategies to increase customer acquisition, retention, repeat purchases and customer lifetime value.
- Establish and monitor sales targets, KPIs, conversion rates and team performance.
- Analyse market trends, customer behaviour and competitor activities to identify growth opportunities.
- Work closely with Marketing, Operations, Finance and Retail teams to ensure effective execution of commercial initiatives.
- Develop and manage key accounts and strategic corporate relationships.
- Drive clienteling and relationship-management initiatives across the business.
- Support VIP events, fashion launches, private sales and other customer engagement activities.
- Prepare regular sales forecasts, performance reports and commercial updates for senior management.
- Manage sales budgets and ensure effective utilisation of commercial resources.
- Establish strong sales processes, reporting structures and performance-management frameworks.
- Ensure the sales team consistently delivers a premium and customer-centric experience.
- Negotiate commercial agreements, partnerships and key client deals where required.
- Identify opportunities to improve sales productivity, margins and overall commercial performance.
Requirements
- Bachelor's Degree in Business Administration, Marketing, Finance, Economics, Fashion Management or a related discipline.
- Minimum 10 years of progressive sales, business development or commercial experience.
- Proven leadership experience in Fashion, Luxury Retail, Banking, Financial Services, Consumer Goods or related industries.
- Experience managing and developing high-performing sales teams.
- Strong track record of achieving and exceeding revenue and sales targets.
- Demonstrated experience managing HNWIs, affluent customers, corporate clients and strategic accounts.
- Strong business development, relationship management and networking capabilities.
- Candidates with experience transitioning between banking and fashion/luxury retail will be highly desirable.
- Strong understanding of customer acquisition, retention, clienteling and relationship management.
- Excellent negotiation, presentation and communication skills.
- Strong commercial acumen and ability to translate market opportunities into revenue.
Application Closing Date
Not Specified.
Interested candidates should send their updated CV to Kingsley.nwachukwu@Aldelia.com using “Head of Sales ” as the email subject.
