Job Title: Office Assistant
Location: Lagos
Role Mission
- To provide essential clerical and operational support across the office, ensuring smooth daily activities, timely task completion, and a welcoming environment for staff and visitors.
Key Responsibilities & Performance Metrics
Errand & Logistics Support:
- Execute office errands promptly and accurately (bank runs, courier services, vendor visits, etc.)
- Ensure proper documentation and accountability for items handled during errands.
Metrics:
- Errand Completion Timeliness: ≥ 95% (within assigned timeframe)
- Accuracy of Deliveries/Collections: ≥ 98%
- Accountability for Cash/Items: 100% with proper receipts or documentation
Office Supplies:
- Monitor and replenish office supplies.
- Support meeting room readiness
Metrics:
- Office Supply Stock Availability: ≥ 90% (no critical stock-outs)
- Meeting Room Setup Accuracy: ≥ 98%
Staff and Visitor Support:
- Welcome visitors and direct them appropriately.
- Provide basic information and support to staff and visitors.
Metrics:
- Visitor Welcome Experience: Positive feedback ≥ 90%
- Response Time to Visitor and Staff Requests: ≤ 5 minutes
Facilities & Environment Support:
- Assist in maintaining cleanliness and orderliness.
- Report facility issues promptly.
Metrics:
- Office Readiness Score: ≥ 4.0/5.0 (internal checks)
- Facilities Issue Reporting Timeliness: Within 1 hour of identification
- Cleanliness Feedback: ≥ 90% positive
Key Attributes:
- Reliability: Dependable in completing errands and tasks without supervision.
- Attention to Detail: Careful in handling cash, documents, and deliveries to avoid errors.
- Organizational Skills: Ability to manage multiple errands and tasks efficiently.
- Communication Skills: Clear and polite in interactions with staff, vendors, and external contacts.
- Confidentiality & Discretion: Handles sensitive office information and errands with professionalism.
Ideal Candidate Profile
- Experience: 1–2 years in office support.
- Education: Secondary Leaving Certificate/OND/NCE or equivalent qualification.
- Mindset: Reliable, detail-oriented, courteous, and committed to supporting smooth office operation
Must have skills:
- Organizational Skills
- Communication Skills
- Confidentiality & Discretion Reliability
Good to have skills:
Application Closing Date
Not Specified.
Interested and qualified candidates should:
Click here to apply online
