Job Title: Product Support Sales Representative (Marine)
Location: Port Harcourt, Rivers
Summary of Responsibilities
- Ensure achievement of agreed sales targets and performance objectives.
Main Functions
- Visiting customers in the Region (old and new), prospecting for parts, unit sales and service opportunities and as well seek for regular patronage.
- Sell and implement product support programmes such as CTS, REMAN, SOS, etc on a regular basis.
- Ensure prompt delivery of parts or services (including backordered items) and corresponding invoices to engender customer satisfaction and early payment as they fall due.
- Preparation and implementation of weekly call plan and corresponding summary report.
- Preparation and updating customers’ profile list.
- Keep abreast of product/service information from Caterpillar and related suppliers, and ensure adequate dissemination to concerned employees and customers.
- Promptly and effectively resolve customer complaints such as to retain their goodwill and confidence in the product, services and the dealership at large.
- Actively involved in the Region’s debt collection drive on an on-going basis.
- Establish and report competitive activities and sales opportunities (for parts, units & service). Implement actions that will ensure prompt and adequate conversion to Caterpillar products & services.
- Implement relevant marketing and promotional programmes as they arise.
- Ensure prudent financial management and adequate maintenance / security of Company assets placed in incumbent’s care by virtue of function and/or location.
Requirements
- HND or BSc In Mechanical, Electrical, Automobile, Agricultural or Marine Engineering from a recognized tertiary institution.
- At least 5 years prime product or product support sales experience in Marine/Oil & Gas or a related industry.
- Hands-on experience in engine maintenance and repairs is desired but not mandatory.
- Product Knowledge of Spare parts.
- Ability to drive.
Application Closing Date
Not Specified.
Interested and qualified candidates should send their CV to: recruitment@mantracnigeria.com using the job title as subject of email.
