Location: Victoria Island (V.I), Lagos
Employment Type: Full-time
Job Summary
- The Relationship Manager will be responsible for building and maintaining strong customer relationships, identifying business opportunities, and converting relationships into profitable business for the Bank.
Key Responsibilities
- Acquire and sustain retail and commercial customer accounts.
- Build and maintain a strong database of existing and prospective customers.
- Identify customer needs and recommend suitable products and services.
- Review and analyze credit applications in line with the Bank’s policies.
- Manage assigned credit portfolios and monitor credit quality.
- Develop and maintain strong customer relationships through calls and physical marketing visits.
- Resolve customer complaints and ensure customer satisfaction.
- Support customers through the account opening process.
- Drive sales, cross-selling, revenue growth, and customer retention.
- Prepare accurate and timely activity and performance reports.
- Support loan recovery and other assigned business development activities.
Requirements
- First Degree or equivalent.
- Minimum of 4 years’ cognate experience as a Relationship Manager.
- Strong credit knowledge and understanding of the market.
- Excellent product knowledge.
- Impressive customer/contact network.
- Strong negotiation and interpersonal skills.
- Excellent customer service orientation.
- Must be sales-driven and result-oriented.
- Ability to demonstrate persistence, initiative, creativity, and innovation.
- Good computer skills.
- Excellent spoken English.
- Ability to work effectively as a team player.
Salary
N800,000 - N1,000,000 Monthly.
Application Closing Date
30th September, 2026.
Interested and qualified candidates should send their updated CV to: info.detconsultingltd@gmail.com using the job title as the subject of the email.