Job Title: Sales Account Manager - Nigeria & West Africa
Location: Lagos
Req ID: 2026-17630
Category: Business Development/Sales
Employment Type: Full-time
About the Job
- We’re seeking a Sales Account Manager – Nigeria & West Africa to lead customer engagement and drive digital transformation for new clients, preferably in the banking sector.
- This is a full-time, remote role and is ideal for a seasoned sales leader with strong executive presence, deep expertise in B2B technology solutions, and a passion for growing strategic accounts across the region.
- At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.
- You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.
- Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.
Why You’ll Enjoy It Here
- Be Part of Something Big – A growing company where your contributions matter.
- Make an Immediate Impact – Support groundbreaking technologies with real-world results.
- Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
- Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
- We Care – Integrity, empathy, and purpose guide every decision.
- We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.
- We Are TeKnowledge. Where People Lead and Tech Empowers.
- Responsibilities
Driving Growth through Focusing on the Customer:
- Maintain deep understanding of customer business needs, KPIs, and strategic priorities.
- Guide peers in aligning TeKnowledge solutions with customer goals and translating features into tangible business outcomes.
- Lead digital transformation initiatives that create business value and drive impact.
- Enable and coach cross-functional teams to co-develop strategic account plans.
- Align partner and internal resources to customer and industry-specific needs.
- Identify opportunities for new revenue, adoption, and customer relationship growth across the portfolio.
Sales & Business Excellence:
- Oversee revenue forecasting and progress tracking within the assigned portfolio and market segments.
- Set strategic goals and priorities, manage pipeline health, and drive alignment with business objectives.
- Guide planning and prioritization across multiple complex accounts.
- Lead execution of corrective actions in response to escalations or blockers, and drive root-cause resolution.
- Engage in contract negotiation, risk management, and revenue protection strategies.
- Foster a high-performing virtual team, ensuring consistent delivery excellence and customer satisfaction.
Strategic Relationship Management:
- Expand and manage a strong network of key decision-makers, partners, and stakeholders.
- Partner with internal teams and customers to develop long-term digital strategies.
- Drive strategic marketing and go-to-market initiatives in collaboration with business and technical leads.
- Identify and onboard new partners/vendors to accelerate growth in emerging markets.
Qualifications
- At least 5 years of experience in B2B technology/services sales and strategic account management.
- Proven knowledge in Cybersecurity, AI/Automation, Customer Experience (CX), professional services, or digital skilling/change management programs.
- Strong track record of new logo deals in the banking sector.
- Fluency in English and one or more regional languages.
- Strong executive presence with excellent written and verbal communication skills.
- Willingness and ability to travel within the Africa region.
Application Closing Date
Not Specified.
Interested and qualified candidates should:
Click here to apply online