Location: Lekki, Lagos
Employment Type: Full-time
Job Summary
- As the Salon Operations Manager, you will oversee the daily operations of the salon, ensuring excellent customer service, efficient team coordination, high service standards, and smooth business operations.
Responsibilities
- Oversee daily salon operations, ensuring services are delivered efficiently and in line with established quality standards.
- Manage and coordinate salon staff, including schedules, attendance, performance, training, and staff discipline.
- Deliver excellent customer service by handling client enquiries, feedback, complaints, bookings, and service-related concerns.
- Monitor sales, daily revenue, expenses, inventory, and salon supplies while ensuring proper records and accountability.
- Drive customer retention and business growth through promotions, client engagement, upselling, and effective service delivery.
- Ensure proper hygiene, cleanliness, equipment maintenance, safety, and compliance with salon policies and operational standards.
Requirements
- Bachelor’s Degree / HND in Business Administration, Hospitality Management, or a related field is an advantage.
- 3–5 years of experience in salon management, beauty / wellness, hospitality, or a similar customer-facing management role.
- Proven experience managing staff, daily operations, customer service, and sales activities.
- Strong communication, leadership, organizational, problem-solving, and customer relationship skills.
- Good understanding of salon operations, inventory management, sales tracking, and service quality standards.
- Professional, well-presented, proactive, and able to work effectively in a fast-paced environment.
Salary
N200,000 – N250,000 Monthly.
Application Closing Date
5th November, 2026.
Interested and qualified candidates should:
Click here to apply online
