Location: Yaba, Lagos
Employment Type: Full-time
Responsibilities
- Handle customer questions, complaints, and issues and if necessary, report to the manager and ensure customer satisfaction.
- Supervise the deli and ice-cream section for frequent supply of raw materials needed for production.
- Responsible for the computation of monthly staff attendance and communicating same to the appropriate quarters.
- Receive goods from warehouse and ensure the products brought are in good condition and the physical goods received corresponds with items on the invoice.
- Prepare statement note for suppliers.
- Supervise cash point and effectively management retail staff
- Ensure good product displays are maintained.
- Maintain store's cleanliness, health and safety measures
- Ensure merchandise is clean and ready to be displayed as at when due.
- Identify current and future trends that appeal to consumers.
- Maintain inventory and ensure items are in stock.
- Ensure promotions are accurate and merchandised to the company’s standard.
- Ensure standards for quality, customer service, health and safety are met and maintained.
- Monitor local competitors and ensure that monthly targets are achieved.
- Ensure change for daily sales is readily available.
- Maintain appropriate and correct remittance of sales proceeds to account officer for reconciliation.
- Organize and distribute staff schedules ensuring it is followed strictly and manage changes if any arises.
- Effectively manage different departments within the stores
- Contribute to team effort by accomplishing related task as needed.
- Ensure products order are received from CROs for necessary modification and submission to Manager.
- Ensure order sent to direct suppliers are acknowledged and effectively follow up to ensure prompt supply.
- Ensure general CROs supervision for daily guidance, counselling, training and total compliance to organization’s policies, processes and procedures.
Qualifications
- Degree in Business Administration or relevant field.
- MUST have minimum of 2 years’ experience working in a retail environment, ideally in a supervisory role.
- Powerful leading skills and business orientation
Customer service-oriented with in-depth knowledge of basic business management processes.
- Strong organizational skills
- Attention to Details and Numerical Skills.
Demonstrable Skills and Technical Competence:
- Interested applicants must be of high integrity. Possess good communication and interpersonal skills. Be able to deliver task in a timely and quality manner.
Application Closing Date
14th September, 2026.
Interested and qualified candidates should send their CV in MS Word or PDF to: career.dominostores@gmail.com using the Job Title as the subject of the mail.
