Student Success Officer

We are recruiting to fill the position below:

Job Title: Student Success Officer

Location: Gbagada, Lagos
Employment Type: Full-time

Key Responsibilities

• Serve as a primary point of contact for students throughout their learning journey.
• Monitor student attendance, participation, engagement, and academic progress.
• Identify students who may be at risk of dropping out and provide appropriate support.
• Conduct student check-ins, orientation sessions, surveys, and feedback activities.
• Respond to student questions, concerns, and support requests.
• Coordinate with instructors and program teams to resolve student challenges.
• Support students with study planning, learning resources, and general academic guidance.
• Organize student engagement activities, communities, mentoring sessions, and career-related initiatives.
• Maintain accurate student records and document interventions.
• Monitor completion and graduation rates and recommend strategies to improve retention.
• Collect and analyze student feedback to improve the learning experience.
• Support alumni engagement and post-program follow-up.

Requirements

• Bachelor’s degree in Education, Psychology, Social Sciences, Business, Human Resources, or a related field.
• 2 years of experience in student support, customer success, education, community management, or a related role.
• Must reside within Gbagada and its environs
• Excellent interpersonal and communication skills.
• Strong empathy, patience, and problem-solving ability.
• Ability to build positive relationships with students from diverse backgrounds.
• Strong organizational and follow-up skills.
• Ability to work with student management systems and learning platforms.

Salary
N100,000 per month.

Application Closing Date
31st August, 2026.

Interested and qualified candidates should:
Click here to apply online