Junior Receptionist On-site Position

About the Role

We are seeking a Junior Receptionist to join our team in Ras Al Khaimah. This on-site position is ideal for individuals who are passionate about customer service and hospitality. As a Junior Receptionist, you will be the first point of contact for our guests, ensuring they have a welcoming experience from the moment they arrive. This role requires strong communication skills and a positive attitude.

Responsibilities

• Greet guests upon arrival and complete the check-in process efficiently.
• Process guest departures and handle payments accurately.
• Respond to guest inquiries and concerns promptly.
• Demonstrate knowledge of hotel facilities and local attractions to assist guests.
• Apply up-selling techniques to maximize occupancy and enhance guest experience.
• Handle financial transactions according to hotel rules and procedures.
• Maintain communication with the Front Office Manager and Supervisors to ensure smooth operations.
• Adhere to brand standards and safety rules to provide a secure environment.

Requirements

• High school diploma or equivalent is required.
• Strong verbal and written communication skills are essential.
• Positive attitude and commitment to customer service are necessary.
• Excellent grooming and professional presentation are expected.
• Experience in a customer-focused environment is a plus.
• Familiarity with hotel property management systems is beneficial.
• Proficiency in Microsoft Office is required.
• Fluency in Arabic is an advantage.

Benefits

Joining our team offers numerous benefits, including competitive salary packages, opportunities for career growth, and a supportive work environment. We value our employees and provide training to enhance your skills. For more job opportunities in the UAE, check our job listings. We also offer resources for salary insights at our salary page.