Bellman – 5-Star Hotel

About the Role

Join our prestigious 5-star hotel in Metro Manila as a Bellman. In this role, you will work on a full-time basis, with shifts scheduled to ensure excellent guest service. You will enjoy a meal break during your shift and have access to transport or shuttle services. We also offer a 13th-month pay and a night-shift differential for those who work late hours.

Responsibilities

• Greet all guests warmly upon arrival and departure, offering assistance with luggage and directions.
• Escort guests to their rooms, ensuring a professional and engaging rooming experience.
• Provide accurate information about hotel services, outlets, and local attractions.
• Handle guest luggage with care, ensuring proper tagging, tracking, and storage.
• Participate in training sessions, SOP briefings, and service culture workshops.
• Communicate effectively with Front Desk, Concierge, Housekeeping, and Security.
• Uphold the hotel’s philosophy of intuitive and anticipatory service.
• Follow all hotel safety, security, and emergency procedures.

Requirements

• Bachelor’s degree in Hospitality Management or related field preferred.
• Good communication and interpersonal skills.
• Basic English proficiency; additional languages are an advantage.
• Physically fit and able to handle luggage safely.
• Attention to detail and reliability.
• Strong teamwork and cooperation skills.

Benefits

We offer a competitive salary with opportunities for tips and service charge. Meals are provided during shifts, and we also offer transport or shuttle services for your convenience. Accommodation is available for those who need it, and we assist with visa processing. Enjoy your days off and a clear growth path within our hotel. Join us to build a rewarding career in hospitality!

For more opportunities, check our hospitality jobs or explore salary insights in the industry.

• Bachelor’s degree in Hospitality Management preferred.
• Good communication and interpersonal skills.
• Basic English proficiency; other languages are a plus.
• Physically fit to handle luggage safely.

• Greet guests warmly upon arrival and departure.
• Escort guests to their rooms professionally.
• Provide information about hotel services and attractions.
• Handle luggage with care and proper tagging.
• Participate in training sessions and workshops.