Spa & Leisure Receptionist - On-site Role
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Job Description
About the Role
The Spa & Leisure Receptionist plays a vital role in ensuring a welcoming atmosphere for guests in Ras Al Khaimah. This on-site position requires strong customer service skills and a passion for hospitality. You will be the first point of contact for guests, assisting them with inquiries and bookings. If you enjoy working in a dynamic environment and have a flair for administrative tasks, this role is for you. For more opportunities in the UAE, check out our Dubai listings.
Responsibilities
- Greet guests warmly and assist with their inquiries and bookings.
- Manage and organize spa appointment schedules efficiently.
- Provide detailed information about spa services and leisure activities.
- Process guest check-ins and checkouts smoothly.
- Handle cash and credit card transactions accurately.
- Maintain cleanliness and organization of the reception area.
Requirements
- Ability to read and interpret documents effectively.
- Strong communication skills to engage with guests.
- Problem-solving abilities to address guest concerns.
- Experience in hospitality or customer service roles.
- Familiarity with appointment scheduling systems.
Benefits
Joining our team as a Spa & Leisure Receptionist offers numerous benefits. You will receive competitive compensation and opportunities for professional growth. Additionally, you will work in a supportive environment that values teamwork and collaboration. For more insights into salaries in the hospitality sector, visit our salaries page. We also provide visa sponsorship for eligible candidates.
Fluency in Arabic is a plus but not mandatory. If you are ready to take on this exciting role, apply today!
Requirements
- Ability to read and interpret documents effectively.
- Strong communication skills to engage with guests.
- Problem-solving abilities to address guest concerns.
- Experience in hospitality or customer service roles.
- Familiarity with appointment scheduling systems.
Responsibilities
- Greet guests warmly and assist with their inquiries and bookings.
- Manage and organize spa appointment schedules efficiently.
- Provide detailed information about spa services and leisure activities.
- Process guest check-ins and checkouts smoothly.
- Handle cash and credit card transactions accurately.
- Maintain cleanliness and organization of the reception area.
Statutory benefits (UAE)
Wage Protection System (WPS)
Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).
End-of-Service Gratuity (EOSB)
21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.
Annual leave
Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).
Sick leave
Up to 90 days per year on a structured paid/unpaid schedule once probation completes.
Health insurance
Mandatory employer-provided coverage in Dubai and Abu Dhabi.
Frequently asked questions
Where is this role based?⌃
Based in Ras Al Khaimah, Ras Al Khaimah.
How do I apply?⌃
Apply via the employer's career site (link on this page).
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