Mid-Level Duty Manager - On-site Role

About the Role

We are seeking a dedicated Mid-Level Duty Manager for our on-site role in Dubai, UAE. In this position, you will play a crucial role in managing daily hotel operations and ensuring exceptional guest experiences. Your leadership and communication skills will be essential as you oversee various departments and represent senior management during shifts. This role offers an exciting opportunity to enhance your career in the hospitality industry.

Responsibilities

• Manage daily hotel operations to ensure smooth functioning.
• Act as the primary point of contact for guests, addressing their needs and concerns.
• Oversee operations across departments to maintain high service standards.
• Conduct property walks to ensure cleanliness and safety compliance.
• Prepare shift and operational reports to track performance metrics.
• Supervise cash handling procedures to ensure financial accuracy.
• Optimize room revenue through effective upselling techniques.
• Lead safety and emergency procedures to protect guests and staff.

Requirements

• Demonstrate excellent leadership and communication skills.
• Show a passion for guest service and satisfaction.
• Possess strong commercial acumen to drive revenue.
• Have proven supervisory experience in luxury hotels.
• Exhibit exceptional interpersonal skills for team collaboration.
• Maintain impeccable grooming standards to represent the brand.

Benefits

Joining our team as a Mid-Level Duty Manager comes with several benefits, including competitive salary packages, opportunities for professional development, and a supportive work environment. You will also have access to various employee perks, including discounts on hotel services and a chance to work in a vibrant city like Dubai. If you are ready to take the next step in your career, explore more about our job openings and how you can contribute to our success.

We encourage candidates who are fluent in Arabic to apply, as it will enhance communication with our diverse clientele. Visa sponsorship is available for the right candidate.

• Demonstrate excellent leadership and communication skills.
• Show a passion for guest service and satisfaction.
• Possess strong commercial acumen to drive revenue.
• Have proven supervisory experience in luxury hotels.
• Exhibit exceptional interpersonal skills for team collaboration.
• Maintain impeccable grooming standards to represent the brand.

• Manage daily hotel operations to ensure smooth functioning.
• Act as the primary point of contact for guests, addressing their needs and concerns.
• Oversee operations across departments to maintain high service standards.
• Conduct property walks to ensure cleanliness and safety compliance.
• Prepare shift and operational reports to track performance metrics.
• Supervise cash handling procedures to ensure financial accuracy.
• Optimize room revenue through effective upselling techniques.
• Lead safety and emergency procedures to protect guests and staff.