Junior Attendant, On-site Role in CFD

Metro Manila, National Capital Region (NCR)Full-timeabout 10 hours ago
Hospitality & Tourism

Job Description

About the Role

We are seeking a Junior Attendant for an on-site role in Metro Manila. This position is ideal for individuals who are passionate about customer service and enjoy working in a dynamic environment. As a Junior Attendant, you will play a vital role in ensuring guests have a pleasant experience at our facility. Your responsibilities will include assisting guests, managing inquiries, and maintaining a clean and welcoming atmosphere.

This role requires a commitment to providing excellent service and the ability to lift up to 30 kg. If you are looking for a fulfilling opportunity in the hospitality sector, apply now!

Responsibilities

  • Provide prompt and professional customer service to guests.
  • Maintain product knowledge of events and facilities to assist guests.
  • Respond to guest queries accurately and efficiently.
  • Assist with guest luggage and personal belongings during their stay.
  • Monitor traffic flow at the casino front drive to ensure safety.
  • Ensure cleanliness of the concierge station and lobby area at all times.
  • Assist with crowd control and guest transportation needs as required.
  • Report accidents and security issues to supervisors promptly.
  • Participate in daily briefings and meetings to stay informed.

Requirements

  • High school diploma or equivalent is required.
  • Passionate about providing excellent customer service.
  • Ability to work flexible hours, including weekends and holidays.
  • Strong English communication skills for effective guest interaction.
  • Ability to lift and carry items weighing up to 30 kg.
  • Prior hotel experience is a plus but not mandatory.
  • Attention to detail to maintain high service standards.
  • A pleasant personality to create a welcoming atmosphere.

Benefits

Joining our team offers numerous benefits, including a supportive work environment and opportunities for growth. We value work-life balance and provide flexible scheduling options. Additionally, you will receive training to enhance your skills and knowledge in the hospitality industry. Enjoy the chance to develop your career while making a positive impact on our guests' experiences. For more information about our company culture, visit our company page.

Requirements

  • High school diploma or equivalent is required.
  • Passionate about providing excellent customer service.
  • Ability to work flexible hours, including weekends and holidays.
  • Strong English communication skills for effective guest interaction.
  • Ability to lift and carry items weighing up to 30 kg.
  • Prior hotel experience is a plus but not mandatory.
  • Attention to detail to maintain high service standards.
  • A pleasant personality to create a welcoming atmosphere.
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Responsibilities

  • Provide prompt and professional customer service to guests.
  • Maintain product knowledge of events and facilities to assist guests.
  • Respond to guest queries accurately and efficiently.
  • Assist with guest luggage and personal belongings during their stay.
  • Monitor traffic flow at the casino front drive to ensure safety.
  • Ensure cleanliness of the concierge station and lobby area at all times.
  • Assist with crowd control and guest transportation needs as required.
  • Report accidents and security issues to supervisors promptly.
  • Participate in daily briefings and meetings to stay informed.

Statutory benefits (Philippines)

  • 13th-month pay

    Mandatory under PD 851: equivalent to one month's basic salary, paid no later than 24 December each year.

  • Service Incentive Leave

    Five days of paid leave per year after one year of service.

  • Mandatory contributions

    Employer must contribute to SSS, PhilHealth, and Pag-IBIG on the employee's behalf.

Frequently asked questions

Where is this role based?

Based in Metro Manila, National Capital Region (NCR).

How do I apply?

Apply via the employer's career site (link on this page).

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