We are seeking a dedicated Collections Officer to join our team in Abu Dhabi. This role involves managing overdue mortgage accounts and ensuring timely resolutions through effective communication and negotiation. The ideal candidate will possess strong interpersonal skills and a commitment to providing excellent customer service.
As a Collections Officer, you will play a crucial role in maintaining the financial health of our organization. You will be responsible for following up on overdue accounts and working closely with customers to resolve outstanding payments. This position is onsite in Abu Dhabi and does not offer remote work options.
Joining our team comes with several benefits, including competitive salary packages and opportunities for professional growth. We value our employees and provide a supportive work environment that encourages development and collaboration. For more information on our company culture and values, visit our About Us page.
We also offer comprehensive health benefits and a chance to be part of a dynamic team dedicated to excellence in customer service. Explore more about our job openings in the Abu Dhabi area to see how you can grow with us.
Wage Protection System (WPS)
Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).
End-of-Service Gratuity (EOSB)
21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.
Annual leave
Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).
Sick leave
Up to 90 days per year on a structured paid/unpaid schedule once probation completes.
Health insurance
Mandatory employer-provided coverage in Dubai and Abu Dhabi.
Based in Abu Dhabi Emirate, Abu Dhabi.
Apply via the employer's career site (link on this page).
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