F&B Service Expert - On-site in Metro Manila

Metro Manila, National Capital Region (NCR)Full-timeabout 4 hours ago
Customer Service

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Job Description

About the Role

As an F&B Service Expert in Metro Manila, you will play a vital role in enhancing the dining experience for our guests. This position requires a strong focus on customer service and teamwork. You will be responsible for welcoming guests, ensuring their needs are met, and maintaining a clean and inviting environment. If you have a passion for food and beverage and enjoy working in a collaborative setting, this role is perfect for you. Learn more about our Metro Manila opportunities.

Responsibilities

  • Welcome and acknowledge each guest with a smile.
  • Anticipate guests' service needs and respond positively.
  • Maintain cleanliness of work and guest areas.
  • Communicate meal requirements and ensure orders are delivered.
  • Set tables according to event standards.
  • Process payments and handle cash accurately.

Requirements

  • Demonstrate excellent customer service skills.
  • Possess strong food and beverage knowledge.
  • Handle cash transactions with accuracy.
  • Communicate effectively with team members.
  • Work collaboratively in a team environment.

Benefits

We offer a competitive salary and a supportive work environment. Enjoy work-life balance with weekends off and opportunities for growth within the company. Our team values your contributions and provides ongoing training to enhance your skills. Join us to be part of a dynamic team where your efforts are recognized and rewarded. Explore more about our salary structure and benefits.

Requirements

  • Demonstrate excellent customer service skills.
  • Possess strong food and beverage knowledge.
  • Handle cash transactions with accuracy.
  • Communicate effectively with team members.
  • Work collaboratively in a team environment.

Responsibilities

  • Welcome and acknowledge each guest with a smile.
  • Anticipate guests' service needs and respond positively.
  • Maintain cleanliness of work and guest areas.
  • Communicate meal requirements and ensure orders are delivered.
  • Set tables according to event standards.
  • Process payments and handle cash accurately.

Statutory benefits (Philippines)

  • 13th-month pay

    Mandatory under PD 851: equivalent to one month's basic salary, paid no later than 24 December each year.

  • Service Incentive Leave

    Five days of paid leave per year after one year of service.

  • Mandatory contributions

    Employer must contribute to SSS, PhilHealth, and Pag-IBIG on the employee's behalf.

Frequently asked questions

Where is this role based?

Based in Metro Manila, National Capital Region (NCR).

How do I apply?

Apply via the employer's career site (link on this page).

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