Franchise Operations Specialist - On-site in Metro Manila

About the Role

We are looking for a Franchise Operations Specialist to join our team in Metro Manila. This role is crucial for ensuring our franchise stores meet brand and operational standards. You will conduct regular store visits and audits to assess performance. Your insights will help improve our operations and enhance customer experiences.

As a Franchise Operations Specialist, you will collaborate with various teams to ensure that our stores align with marketing strategies and operational guidelines. If you are passionate about retail and franchise management, this role is for you. For more opportunities, check out our Metro Manila jobs.

Responsibilities

• Conduct regular store visits to ensure brand standards are met.
• Perform structured evaluations and audits using approved tools.
• Track store performance and key performance indicators (KPIs).
• Ensure compliance with store processes and retail excellence standards.
• Support the development of action plans to improve KPIs.
• Align with trainers on training topics and execution schedules.
• Partner with the Brand Team for consistent in-store marketing.
• Collaborate with Franchise Operations Leads and store teams.

Requirements

• Experience in retail or franchise operations.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively with diverse teams.
• Excellent communication skills in English and Filipino.
• Proficiency in using evaluation tools and software.
• Willingness to travel for store visits.

Benefits

We offer a competitive salary and benefits package. Enjoy a supportive work environment that values work-life balance. Opportunities for professional growth and development are available. We also provide health maintenance organization (HMO) coverage for our employees. Join us to make a difference in our franchise operations.

For more details on our benefits, visit our salaries page.

• Experience in retail or franchise operations.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively with diverse teams.
• Excellent communication skills in English and Filipino.
• Proficiency in using evaluation tools and software.
• Willingness to travel for store visits.

• Conduct regular store visits to ensure brand standards are met.
• Perform structured evaluations and audits using approved tools.
• Track store performance and key performance indicators (KPIs).
• Ensure compliance with store processes and retail excellence standards.
• Support the development of action plans to improve KPIs.
• Align with trainers on training topics and execution schedules.
• Partner with the Brand Team for consistent in-store marketing.
• Collaborate with Franchise Operations Leads and store teams.