Front Office Host – 5-Star Hotel

About the Role

Join our team as a Front Office Host in a prestigious 5-star hotel located in the vibrant city of Dubai. This role is essential for creating a welcoming atmosphere for our guests. You will work onsite, ensuring that every guest feels valued and attended to from the moment they arrive.

The position involves a flexible shift pattern, including mornings, evenings, and weekends. You will receive a competitive salary, along with tips and service charges, enhancing your overall earnings. Meals are provided during your shifts, and we offer accommodation and transport to ensure your convenience.

Responsibilities

• Greet guests upon arrival and complete the check-in process.
• Process guest departures and handle payments efficiently.
• Demonstrate comprehensive knowledge of hotel offerings and services.
• Use up-selling techniques to recommend hotel amenities and services.
• Respond to guest requests promptly and resolve any concerns.
• Maintain a clean and organized front desk area.
• Assist with guest inquiries about local attractions and activities.
• Collaborate with team members to ensure smooth operations.

Requirements

• Passion for hospitality and guest service.
• Strong communication skills in English (B2 level or higher).
• Ability to work in a fast-paced environment.
• Teamwork focus and a positive attitude.
• Knowledge of hotel offerings and local area.
• Problem-solving skills to address guest concerns.
• Experience in a similar role is a plus.
• Willingness to learn and grow within the company.

Benefits

We value our employees and offer a range of benefits to support your career and well-being. You will enjoy:

• Competitive salary with additional service charge and tips.
• Meals provided during your shifts.
• Accommodation and transport to and from the hotel.
• Visa sponsorship for eligible candidates.
• Flexible days off to recharge and relax.
• Opportunities for career growth and professional development.

If you are ready to take the next step in your hospitality career, apply now to join our dynamic team in Dubai. For more opportunities, check our Dubai job listings or explore our hospitality roles.

• Passion for hospitality and guest service.
• Strong communication skills in English (B2 level or higher).
• Ability to work in a fast-paced environment.
• Teamwork focus and a positive attitude.
• Knowledge of hotel offerings and local area.
• Problem-solving skills to address guest concerns.

• Greet guests upon arrival and complete the check-in process.
• Process guest departures and handle payments efficiently.
• Demonstrate comprehensive knowledge of hotel offerings and services.
• Use up-selling techniques to recommend hotel amenities and services.
• Respond to guest requests promptly and resolve any concerns.
• Maintain a clean and organized front desk area.
• Assist with guest inquiries about local attractions and activities.
• Collaborate with team members to ensure smooth operations.