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Job Description
About the Role
Join our prestigious 5-star hotel in Dubai as a Front Office Host. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and a seamless check-in experience. You will work on a full-time basis, with shifts that may vary, providing you with the opportunity to engage with guests from around the world.
Responsibilities
- Greet guests upon arrival and complete the check-in process.
- Process guest departures and handle payments efficiently.
- Demonstrate knowledge of hotel offerings and local attractions.
- Recommend hotel amenities and services to enhance guest experience.
- Respond to guest requests and resolve concerns promptly.
Requirements
- Passion for hospitality and guest service.
- Strong communication skills in English (B2 level or higher).
- Ability to work well in a team environment.
- Problem-solving skills to address guest inquiries.
- Previous experience in a hotel or customer service role is a plus.
Benefits
We offer a competitive salary, along with a service charge that adds to your earnings. Meals are provided during shifts, ensuring you stay energized throughout the day. Accommodation is available, making your transition to Dubai smooth and hassle-free. We also provide transport allowances to help you commute easily.
As part of our team, you will receive a visa sponsorship, allowing you to work legally in the UAE. You can expect regular days off, giving you time to explore the vibrant city of Dubai. We are committed to your growth, offering training programs and opportunities for advancement within our hotel chain. For more information on similar roles, visit our Dubai job listings or check out our hospitality opportunities.
Requirements
- Passion for hospitality and guest service.
- Strong communication skills in English (B2 level or higher).
- Ability to work well in a team environment.
- Problem-solving skills to address guest inquiries.
Responsibilities
- Greet guests upon arrival and complete the check-in process.
- Process guest departures and handle payments efficiently.
- Demonstrate knowledge of hotel offerings and local attractions.
- Recommend hotel amenities and services to enhance guest experience.
- Respond to guest requests and resolve concerns promptly.
Statutory benefits (UAE)
Wage Protection System (WPS)
Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).
End-of-Service Gratuity (EOSB)
21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.
Annual leave
Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).
Sick leave
Up to 90 days per year on a structured paid/unpaid schedule once probation completes.
Health insurance
Mandatory employer-provided coverage in Dubai and Abu Dhabi.
Frequently asked questions
Where is this role based?⌃
Based in Dubai, Dubai.
How do I apply?⌃
Apply via the employer's career site (link on this page).
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24 Jul 2026 · 8:40