About the Role
We are seeking a dedicated and detail-oriented General Administrator - Virtual Assistant to join our dynamic team. As an award-winning global outsourcer, we provide exceptional contact center and back-office services for our esteemed clients. This role is essential for ensuring smooth daily operations and delivering high-quality support to our customers.
Responsibilities
- Assist in day-to-day operations for our clients, focusing on back-office tasks and data entry.
- Utilize Xero for data entry and accounting-related tasks.
- Perform statement reconciliation and manage generic inboxes to ensure smooth workflow.
- Handle collections for customers and businesses, ensuring timely follow-up on quotes and jobs.
- Prepare invoices and ensure all completed jobs are ready for invoicing.
- Audit technician compliance and generate KPI reports as required.
- Respond to after-hours and regular calls based on member needs, making outbound B2B calls as necessary.
- Prepare one-off reports requested by members to support their requirements.
Requirements
- At least 1 year of experience in back-office operations or administrative support.
- Excellent written and verbal communication skills in English; proficiency in Arabic is a plus.
- Strong multi-tasking abilities and attention to detail.
- Immediate to advanced computer skills, including familiarity with accounting software.
- Prior experience in customer service is favorable.
- Ability to manage work traffic efficiently and effectively.
Benefits
We offer a supportive work environment that fosters innovation and teamwork. As part of our team, you'll enjoy opportunities for professional growth and development. Visa Provided for eligible candidates. Join us and experience a fulfilling career with a focus on collaboration and excellence.
For more opportunities, check out our other jobs in Dubai or explore remote opportunities in the UAE.