HR Quality Assurance Specialist On-site in Makati

Makati, National Capital Region (NCR)Full-time1 day ago
Human Resources

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Job Description

About the Role

The HR Quality Assurance Specialist position in Makati offers a unique opportunity to enhance HR processes. This role focuses on ensuring the quality of HR data and operations. You will work closely with various teams to improve employee experiences and maintain high standards in HR practices. This is an on-site role, providing a collaborative environment for professional growth.

Responsibilities

  • Serve as the main contact for operational audits, ensuring compliance with HR standards.
  • Collaborate with People Lifecycle Experience Teams to enhance employee engagement.
  • Conduct quality checks on HR data to ensure accuracy and reliability.
  • Audit end-to-end employee lifecycle transactions to identify areas for improvement.
  • Deliver timely and accurate reports to support decision-making processes.
  • Identify process gaps and opportunities for enhancing HR operations.
  • Maintain up-to-date Operations Manuals for reference and training.
  • Analyze incidents to prevent recurrence and improve overall service quality.

Requirements

  • Demonstrate strong English communication skills for effective collaboration.
  • Proficient in MS Office, especially Excel, PowerPoint, and Word.
  • Detail-oriented to ensure accuracy in all HR-related tasks.
  • Exhibit a collaborative mindset to work effectively with diverse teams.
  • Possess problem-solving skills to address operational challenges.
  • Ability to prioritize tasks and work independently in a dynamic, high-demand environment.
  • Experience with SAP SuccessFactors is a plus.
  • Fluency in additional languages is an advantage.

Benefits

Joining our team means you will enjoy a supportive work environment that values work-life balance. We offer competitive compensation and opportunities for professional development. You will also have access to health maintenance organization (HMO) benefits, ensuring your well-being is prioritized. For more details on our company culture and values, visit our About Us page.

If you are interested in exploring more job opportunities, check our Jobs section for various roles available.

Apply now to become part of a team that values quality and collaboration!

Requirements

  • Demonstrate strong English communication skills for effective collaboration.
  • Proficient in MS Office, especially Excel, PowerPoint, and Word.
  • Detail-oriented to ensure accuracy in all HR-related tasks.
  • Exhibit a collaborative mindset to work effectively with diverse teams.
  • Possess problem-solving skills to address operational challenges.
  • Ability to prioritize tasks and work independently in a dynamic, high-demand environment.
  • Experience with SAP SuccessFactors is a plus.
  • Fluency in additional languages is an advantage.

Responsibilities

  • Serve as the main contact for operational audits, ensuring compliance with HR standards.
  • Collaborate with People Lifecycle Experience Teams to enhance employee engagement.
  • Conduct quality checks on HR data to ensure accuracy and reliability.
  • Audit end-to-end employee lifecycle transactions to identify areas for improvement.
  • Deliver timely and accurate reports to support decision-making processes.
  • Identify process gaps and opportunities for enhancing HR operations.
  • Maintain up-to-date Operations Manuals for reference and training.
  • Analyze incidents to prevent recurrence and improve overall service quality.

Statutory benefits (Philippines)

  • 13th-month pay

    Mandatory under PD 851: equivalent to one month's basic salary, paid no later than 24 December each year.

  • Service Incentive Leave

    Five days of paid leave per year after one year of service.

  • Mandatory contributions

    Employer must contribute to SSS, PhilHealth, and Pag-IBIG on the employee's behalf.

Frequently asked questions

Where is this role based?

Based in Makati, National Capital Region (NCR).

How do I apply?

Apply via the employer's career site (link on this page).

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