Senior HR Shared Services Manager - On-site in Sharjah

Sharjah Emirate, SharjahFull-time3 days ago
Human Resources

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Job Description

About the Role

We are seeking a Senior HR Shared Services Manager to join our team in Sharjah. This role requires a seasoned professional with over 10 years of HR experience, including at least 3 years in a managerial capacity. You will oversee our HR Shared Services, focusing on enhancing employee experience and ensuring compliance with local labor laws.

Your leadership will be crucial in building a high-performing team and implementing a centralized shared services model. If you are passionate about process improvement and employee services, this position is for you. For more opportunities, check our Dubai job listings.

Responsibilities

  • Provide leadership oversight for centralized Payroll, Staff Travel, and Employee Services.
  • Implement and maintain a centralized shared services model within HR.
  • Build a high-performing HR Shared Services Team to enhance service delivery.
  • Drive ongoing improvements by standardizing and automating HR processes.
  • Create strategy and tactical plans for a seamless employee experience.
  • Monitor performance against defined standards to ensure service excellence.
  • Identify opportunities to improve employee experience through feedback and analysis.
  • Oversee Payroll function ensuring compliance with local laws and regulations.
  • Manage Employee Services and Staff Travel functions efficiently.
  • Enhance employee experience in insurance benefits processes.
  • Develop robust processes for system and data integrity.
  • Generate analytical reports for management action and decision-making.

Requirements

  • Bachelor's degree in a relevant field.
  • 10+ years of HR experience with a focus on shared services.
  • 3+ years in a managerial role within HR.
  • Experience in mid-sized organizations is preferred.
  • Strong communication and leadership skills to guide teams.
  • Ability to manage multiple tasks and projects effectively.
  • Fluency in English; Arabic language skills are a plus.

Benefits

We offer a competitive salary and benefits package, including health insurance and professional development opportunities. Join us to make a significant impact in the HR landscape of the UAE. Explore more about our company culture and values on our company page.

If you are ready to take on this exciting challenge, apply now!

Requirements

  • Bachelor's degree in a relevant field.
  • 10+ years of HR experience with a focus on shared services.
  • 3+ years in a managerial role within HR.
  • Experience in mid-sized organizations is preferred.
  • Strong communication and leadership skills to guide teams.
  • Ability to manage multiple tasks and projects effectively.
  • Fluency in English; Arabic language skills are a plus.

Responsibilities

  • Provide leadership oversight for centralized Payroll, Staff Travel, and Employee Services.
  • Implement and maintain a centralized shared services model within HR.
  • Build a high-performing HR Shared Services Team to enhance service delivery.
  • Drive ongoing improvements by standardizing and automating HR processes.
  • Create strategy and tactical plans for a seamless employee experience.
  • Monitor performance against defined standards to ensure service excellence.
  • Identify opportunities to improve employee experience through feedback and analysis.
  • Oversee Payroll function ensuring compliance with local laws and regulations.
  • Manage Employee Services and Staff Travel functions efficiently.
  • Enhance employee experience in insurance benefits processes.
  • Develop robust processes for system and data integrity.
  • Generate analytical reports for management action and decision-making.

Statutory benefits (UAE)

  • Wage Protection System (WPS)

    Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).

  • End-of-Service Gratuity (EOSB)

    21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.

  • Annual leave

    Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).

  • Sick leave

    Up to 90 days per year on a structured paid/unpaid schedule once probation completes.

  • Health insurance

    Mandatory employer-provided coverage in Dubai and Abu Dhabi.

Frequently asked questions

Where is this role based?

Based in Sharjah Emirate, Sharjah.

How do I apply?

Apply via the employer's career site (link on this page).

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