Junior Concierge Agent On-site in Dubai

Dubai, DubaiFull-timeabout 4 hours ago
Operations & Logistics

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Job Description

About the Role

As a Junior Concierge Agent in Dubai, you will play a vital role in enhancing the guest experience. Your primary responsibility will be to assist guests with their arrival and departure needs, ensuring they feel welcomed and valued. This position offers an excellent opportunity for individuals looking to start their career in hospitality. You will work on-site, providing essential services that contribute to a memorable stay.

Responsibilities

  • Guide guests through their arrival and departure processes to ensure a smooth experience.
  • Address guest requests promptly to enhance their satisfaction and comfort.
  • Process operational needs efficiently to maintain high service standards.
  • Complete reports on guest feedback and local area highlights to improve services.

Requirements

  • Hold a high school diploma or G.E.D. equivalent.
  • Demonstrate a willingness to learn and grow in the hospitality field.
  • Exhibit strong interpersonal skills to engage with guests effectively.
  • Be fluent in English; knowledge of Arabic is a plus.

Benefits

Joining our team as a Junior Concierge Agent comes with several benefits. You will gain valuable experience in the hospitality industry, which can open doors for future career advancement. Additionally, you will work in a vibrant environment that values teamwork and guest satisfaction. For more information about our company culture, visit our About Us page. We also offer competitive salaries and opportunities for professional development.

If you are interested in exploring more job opportunities in Dubai, check our job listings. We look forward to welcoming you to our team!

Requirements

  • Hold a high school diploma or G.E.D. equivalent.
  • Demonstrate a willingness to learn and grow in the hospitality field.
  • Exhibit strong interpersonal skills to engage with guests effectively.
  • Be fluent in English; knowledge of Arabic is a plus.

Responsibilities

  • Guide guests through their arrival and departure processes to ensure a smooth experience.
  • Address guest requests promptly to enhance their satisfaction and comfort.
  • Process operational needs efficiently to maintain high service standards.
  • Complete reports on guest feedback and local area highlights to improve services.

Statutory benefits (UAE)

  • Wage Protection System (WPS)

    Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).

  • End-of-Service Gratuity (EOSB)

    21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.

  • Annual leave

    Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).

  • Sick leave

    Up to 90 days per year on a structured paid/unpaid schedule once probation completes.

  • Health insurance

    Mandatory employer-provided coverage in Dubai and Abu Dhabi.

Frequently asked questions

Where is this role based?

Based in Dubai, Dubai.

How do I apply?

Apply via the employer's career site (link on this page).

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