Junior Customer Service Administrator On-site Abu Dhabi

About the Role

We are seeking a Junior Customer Service Administrator to join our team in Abu Dhabi. This role is ideal for UAE Nationals holding a Family Book. You will play a crucial part in supporting our Service Sales and Maintenance teams. Your organizational skills and attention to detail will help ensure smooth operations and excellent customer service.

As a Junior Customer Service Administrator, you will be responsible for various administrative tasks that enhance our service delivery. If you are passionate about customer service and looking to grow your career in a supportive environment, we encourage you to apply. For more opportunities, visit our Abu Dhabi job listings.

Responsibilities

• Provide administrative support to Service Sales and Maintenance teams to enhance operational efficiency.
• Prepare and process customer contracts and renewals to ensure timely service delivery.
• Coordinate customer requests and follow up to ensure prompt resolution.
• Support maintenance planning and technician scheduling to optimize service operations.
• Assist with inspections and reporting to maintain high service standards.
• Maintain accurate records and manage data across systems to ensure quality.

Requirements

• UAE National (Family Book holder) to meet local employment regulations.
• Diploma or bachelor’s degree in business administration or a related field.
• Strong organizational and time-management skills to handle multiple tasks efficiently.
• Excellent communication skills in Arabic and English to interact with diverse clients.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and Teams.

Benefits

Joining our team offers numerous benefits, including competitive compensation and opportunities for professional development. You will work in a collaborative environment that values your contributions. Additionally, we provide a supportive atmosphere where you can enhance your skills and advance your career. For more information on salaries and benefits, visit our salaries page.

We also encourage a healthy work-life balance and offer various employee wellness programs. If you are ready to take the next step in your career, apply today!

• UAE National (Family Book holder) to comply with local hiring practices.
• Diploma or bachelor’s degree in business administration or related field.
• Strong organizational skills to manage tasks effectively.
• Excellent communication skills in Arabic and English for client interactions.
• Proficient in Microsoft Office applications to support daily tasks.

• Provide administrative support to Service Sales and Maintenance teams to enhance operational efficiency.
• Prepare and process customer contracts and renewals to ensure timely service delivery.
• Coordinate customer requests and follow up to ensure prompt resolution.
• Support maintenance planning and technician scheduling to optimize service operations.
• Assist with inspections and reporting to maintain high service standards.
• Maintain accurate records and manage data across systems to ensure quality.