Junior Customer Service Associate - On-site in Ras Al Khaimah

About the Role

We are looking for a Junior Customer Service Associate to join our team in Ras Al Khaimah. This role is essential for providing excellent service to our customers in a retail environment. You will engage with customers, address their needs, and ensure a pleasant shopping experience. If you have a passion for helping others and enjoy working in a team, this position is for you.

Responsibilities

• Engage with customers to provide high-level service and support.
• Address customer complaints and escalate issues to management as needed.
• Ensure store organization and meet visual merchandising standards.
• Maintain a clean and inviting shopping environment for customers.
• Participate in receiving shipments and restocking shelves.
• Manage inventory to ensure the store is fully stocked at all times.
• Recommend products to customers for upselling and cross-selling opportunities.
• Operate the cash register and process transactions accurately.

Requirements

• Previous experience in customer-facing roles is preferred.
• Strong verbal communication skills to interact with customers.
• Ability to maintain high store standards and cleanliness.
• Experience with cash handling and operating registers is a plus.

Benefits

We offer a competitive salary and benefits package. You will gain valuable experience in customer service and retail operations. Additionally, you will have opportunities for growth within the company. Join us and be part of a supportive team that values your contributions. For more information about our company culture, visit our company page.

We also provide training to enhance your skills and knowledge in customer service. If you are interested in exploring other job opportunities, check our Dubai job listings.

• Previous experience in customer-facing roles is preferred.
• Strong verbal communication skills to interact with customers.
• Ability to maintain high store standards and cleanliness.
• Experience with cash handling and operating registers is a plus.

• Engage with customers to provide high-level service and support.
• Address customer complaints and escalate issues to management as needed.
• Ensure store organization and meet visual merchandising standards.
• Maintain a clean and inviting shopping environment for customers.
• Participate in receiving shipments and restocking shelves.
• Manage inventory to ensure the store is fully stocked at all times.
• Recommend products to customers for upselling and cross-selling opportunities.
• Operate the cash register and process transactions accurately.