Junior Customer Service Representative - On-site in Iloilo

About the Role

We are looking for a Junior Customer Service Representative to join our team in Iloilo, Western Visayas. In this role, you will assist customers by providing answers to their questions and resolving issues. This position is on-site, allowing you to engage directly with customers and colleagues. If you are eager to learn and grow in a supportive environment, this is a great opportunity for you.

Responsibilities

• Handle customer inquiries and provide accurate information.
• Resolve escalated calls and complex issues from customers.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to improve service quality.

Requirements

• Completed senior high school or two years in college.
• Great verbal communication skills in English.
• Basic computer skills to manage customer records.
• Open to fresh graduates or those with customer service experience.

Benefits

We offer a supportive work environment with opportunities for growth. Enjoy a healthy work-life balance with weekends off. You will receive training to enhance your skills and knowledge in customer service. Additionally, we provide health insurance and other benefits to ensure your well-being. For more information on our company culture, visit our About Us page.

If you are interested in this role, please check our job listings for more opportunities. We look forward to your application!

• Completed senior high school or two years in college.
• Great verbal communication skills in English.
• Basic computer skills to manage customer records.
• Open to fresh graduates or those with customer service experience.

• Handle customer inquiries and provide accurate information.
• Resolve escalated calls and complex issues from customers.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to improve service quality.