Junior Lifestyle Front Desk Agent - On-site in Abu Dhabi

Abu Dhabi Emirate, Abu DhabiFull-timeabout 4 hours ago
Customer Service

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Job Description

About the Role

As a Junior Lifestyle Front Desk Agent in Abu Dhabi, you will play a key role in creating a welcoming atmosphere for our guests. Your focus will be on providing excellent customer service and ensuring that every visitor has a memorable experience. This position is ideal for individuals who enjoy interacting with people and have a passion for hospitality.

Responsibilities

  • Welcome guests warmly and assist with check-in and check-out processes.
  • Respond to guest inquiries and resolve any issues promptly.
  • Provide information about local attractions and services to enhance guest experiences.
  • Prepare daily reports on guest feedback and operational needs.

Requirements

  • High school diploma or equivalent is required.
  • No prior work experience is necessary for this role.
  • Strong communication skills to interact effectively with guests.
  • Ability to solve problems and handle guest requests efficiently.

Benefits

Joining our team offers you a chance to grow in the hospitality industry. You will receive training and support to develop your skills. Additionally, you will have opportunities to explore various career paths within our organization. For more information on similar roles, visit our Dubai job listings or check our salary insights.

We also provide a friendly work environment where teamwork is valued. If you are passionate about customer service, we encourage you to apply!

Requirements

  • High school diploma or equivalent is required.
  • No prior work experience is necessary for this role.
  • Strong communication skills to interact effectively with guests.
  • Ability to solve problems and handle guest requests efficiently.

Responsibilities

  • Welcome guests warmly and assist with check-in and check-out processes.
  • Respond to guest inquiries and resolve any issues promptly.
  • Provide information about local attractions and services to enhance guest experiences.
  • Prepare daily reports on guest feedback and operational needs.

Statutory benefits (UAE)

  • Wage Protection System (WPS)

    Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).

  • End-of-Service Gratuity (EOSB)

    21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.

  • Annual leave

    Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).

  • Sick leave

    Up to 90 days per year on a structured paid/unpaid schedule once probation completes.

  • Health insurance

    Mandatory employer-provided coverage in Dubai and Abu Dhabi.

Frequently asked questions

Where is this role based?

Based in Abu Dhabi Emirate, Abu Dhabi.

How do I apply?

Apply via the employer's career site (link on this page).

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