Mid-Level Airfreight Specialist On-site in Pasay

About the Role

We are seeking a Mid-Level Airfreight Specialist to join our team in Pasay, National Capital Region. This role is crucial for managing airfreight operations and ensuring smooth logistics processes. You will be responsible for handling job files, coordinating with vendors, and providing excellent customer service. If you have a strong background in logistics and a customer-centric mindset, we encourage you to apply.

Responsibilities

• Own job files and create or update records and customer invoices.
• Secure truck appointments and track transfer activities effectively.
• Coordinate with vendors to minimize incidental costs during transport.
• Ensure accuracy of documents and timely submission to stakeholders.
• Update milestones in the system to reflect current status.
• Follow up on missing pre-alerts from vendors to maintain workflow.
• Act as a point of contact for customer service for non-key client export accounts.
• Monitor cargo movement and provide updates to customers regularly.
• Troubleshoot issues with partner airlines to resolve problems swiftly.

Requirements

• At least 2 years of experience in logistics or a similar environment.
• Strong communication skills and proficiency in Excel.
• Excellent time management and prioritization abilities.
• Ability to multitask and perform under pressure effectively.
• Proactive approach with a customer-centric focus.
• Keen attention to detail and sensitivity to costs involved.

Benefits

This position offers a competitive salary and opportunities for professional growth. You will enjoy a supportive work environment that values work-life balance. We also provide health maintenance organization (HMO) benefits and other perks to ensure your well-being. Join us to advance your career in the logistics field while making a meaningful impact.

For more opportunities, check our remote jobs or explore salary insights in the industry.

• At least 2 years of experience in logistics or a similar environment.
• Strong communication skills and proficiency in Excel.
• Excellent time management and prioritization abilities.
• Ability to multitask and perform under pressure effectively.
• Proactive approach with a customer-centric focus.
• Keen attention to detail and sensitivity to costs involved.

• Own job files and create or update records and customer invoices.
• Secure truck appointments and track transfer activities effectively.
• Coordinate with vendors to minimize incidental costs during transport.
• Ensure accuracy of documents and timely submission to stakeholders.
• Update milestones in the system to reflect current status.
• Follow up on missing pre-alerts from vendors to maintain workflow.
• Act as a point of contact for customer service for non-key client export accounts.
• Monitor cargo movement and provide updates to customers regularly.
• Troubleshoot issues with partner airlines to resolve problems swiftly.