We are looking for a Mid-Level Customer Care Representative to join our team in Dubai. In this role, you will connect clinics with our laboratory. Your focus will be on ensuring that biological samples are delivered safely and on time. You will support clients with empathy and professionalism while maintaining high standards of accuracy.
As a key member of our team, you will use tools like Salesforce and Navision to enhance operational efficiency. Your attention to detail will help us uphold compliance and safety standards in our work environment.
We offer a competitive salary and a supportive work environment. You will have opportunities for professional growth and development. Join us to make a difference in healthcare while working in a collaborative team.
If you are interested in this role, please check our salary guide for more information and apply today!
Wage Protection System (WPS)
Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).
End-of-Service Gratuity (EOSB)
21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.
Annual leave
Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).
Sick leave
Up to 90 days per year on a structured paid/unpaid schedule once probation completes.
Health insurance
Mandatory employer-provided coverage in Dubai and Abu Dhabi.
Based in Dubai, Dubai.
Apply via the employer's career site (link on this page).
Submit your application now and track its progress