Mid-Level Spanish Bilingual Associate On-site in Pasig

About the Role

We are seeking a Mid-Level Spanish Bilingual Associate to join our team in Pasig, National Capital Region (NCR). This is an onsite position that requires fluency in both Spanish and English. The ideal candidate will have a strong background in customer service and excellent communication skills. You will play a vital role in providing support to our Spanish-speaking clients, ensuring their needs are met effectively.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients, ensuring their inquiries are addressed promptly.
• Manage client inquiries and deliver accurate information in both English and Spanish, enhancing client satisfaction.
• Assist in translating documents and talks for Spanish-speaking stakeholders, facilitating clear communication.
• Collaborate with team members to improve service delivery and client satisfaction, fostering a supportive work environment.
• Maintain records of client interactions and feedback, ensuring all information is up-to-date and accessible.

Requirements

• Hold a diploma in a relevant field or possess equivalent experience.
• Have 5 or more years of experience in customer service or a related field.
• Demonstrate proficiency in both English and Spanish, with strong verbal and written skills.
• Exhibit excellent communication skills, ensuring clarity in all interactions.
• Possess a customer-focused attitude, prioritizing client needs in all tasks.

Benefits

Joining our team comes with numerous benefits, including a competitive salary starting at ₱100,000 per year. We offer a supportive work environment that values work-life balance. Opportunities for professional growth and development are available, along with health maintenance organization (HMO) coverage. Enjoy weekends off and a clear path for career advancement.

For more information about our company and other job opportunities, visit our careers page or check out our salary guide.

• Hold a diploma in a relevant field or possess equivalent experience.
• Have 5 or more years of experience in customer service or a related field.
• Demonstrate proficiency in both English and Spanish, with strong verbal and written skills.
• Exhibit excellent communication skills, ensuring clarity in all interactions.
• Possess a customer-focused attitude, prioritizing client needs in all tasks.

• Provide exceptional customer service to Spanish-speaking clients, ensuring their inquiries are addressed promptly.
• Manage client inquiries and deliver accurate information in both English and Spanish, enhancing client satisfaction.
• Assist in translating documents and talks for Spanish-speaking stakeholders, facilitating clear communication.
• Collaborate with team members to improve service delivery and client satisfaction, fostering a supportive work environment.
• Maintain records of client interactions and feedback, ensuring all information is up-to-date and accessible.