Risk and Compliance Specialist II - On-site in Taguig

About the Role

As a Risk and Compliance Specialist II based in Taguig, you will play a crucial role in safeguarding our organization against potential fraud. This position requires a keen eye for detail and the ability to analyze complex data. You will be part of a dedicated team that ensures compliance with internal policies and external regulations. Your expertise will help us maintain the integrity of our operations and protect our users.

Responsibilities

• Review and investigate user accounts for potential fraud to ensure compliance.
• Analyze account behavior and transaction history to identify suspicious activities.
• Take appropriate action on accounts according to established policies and procedures.
• Communicate clearly through email interactions to resolve user inquiries.
• Escalate complex cases to senior specialists for further investigation.
• Maintain accurate records of investigations to support compliance audits.
• Adapt to process changes and new tools to enhance operational efficiency.
• Contribute to continuous improvement initiatives in fraud prevention strategies.

Requirements

• Demonstrate strong written communication skills for effective reporting.
• Exhibit excellent attention to detail to minimize errors in investigations.
• Manage multiple cases efficiently to meet deadlines and performance metrics.
• Be comfortable working with data and dashboards to analyze trends.
• Show willingness to be reassigned across different Risk & Compliance LOBs.
• Work independently and collaboratively within a team environment.
• Adapt quickly to changes in processes and tools to stay effective.

Benefits

We offer a competitive salary and a supportive work environment that promotes work-life balance. As a full-time employee, you will have access to health maintenance organization (HMO) benefits, paid time off, and opportunities for professional growth. Join us in a role that not only challenges you but also allows you to make a meaningful impact in the field of risk and compliance.

Explore more about our job opportunities and how you can be part of our team. For insights on salaries, visit our salaries page. If you're interested in a career that offers both challenges and rewards, apply today!

• Demonstrate strong written communication skills for effective reporting.
• Exhibit excellent attention to detail to minimize errors in investigations.
• Manage multiple cases efficiently to meet deadlines and performance metrics.
• Be comfortable working with data and dashboards to analyze trends.
• Show willingness to be reassigned across different Risk & Compliance LOBs.
• Work independently and collaboratively within a team environment.
• Adapt quickly to changes in processes and tools to stay effective.

• Review and investigate user accounts for potential fraud to ensure compliance.
• Analyze account behavior and transaction history to identify suspicious activities.
• Take appropriate action on accounts according to established policies and procedures.
• Communicate clearly through email interactions to resolve user inquiries.
• Escalate complex cases to senior specialists for further investigation.
• Maintain accurate records of investigations to support compliance audits.
• Adapt to process changes and new tools to enhance operational efficiency.
• Contribute to continuous improvement initiatives in fraud prevention strategies.