We are recruiting to fill the position below:
Job Title: Account Manager
Job ID: 50761
Location: Abuja
Contract Type: Indefinite
Pay-band: 6
Role Purpose
- The purpose of this role is to manage a pipeline of qualified opportunities to win new business and a portfolio of existing accounts to retain and grow income and ensure we are delivering on customer goals.
- This role will work with stakeholders across our Examinations business to sell solutions covering our Examinations products and work closely with different stakeholder groups during solution design, proposal/bud development and through delivery.
- They will be the key point of contact for the B2B Accounts they manage, internally and externally.
Main Accountabilities
Strategy and / or Planning:
- Contribute to the development and execution of B2B sales strategies within an assigned territory, supporting revenue growth and business objectives.
- Use market insights and performance data to inform business planning, sales priorities, and income targets.
Business Development:
- Identify, develop, and secure new business opportunities through prospecting, networking, and tender monitoring.
- Manage the sales pipeline from lead generation through to proposal development, negotiation, and contract close, working collaboratively with internal teams to deliver customer-focused solutions.
- Support marketing initiatives that drive lead generation and business growth.
Achieving Sales Targets:
- Take ownership of achieving agreed sales and revenue targets by managing opportunities effectively and ensuring a seamless customer experience throughout the sales cycle.
- Lead solution development, coordinate stakeholder input, negotiate commercial agreements, and recommend improvements that enhance sales performance, operational efficiency, and service quality.
Relationship and Stakeholder Management:
- Serve as the primary contact for assigned customers, building strong relationships that support customer satisfaction, retention, and growth.
- Develop and implement account plans, coordinate cross-functional account teams, and identify opportunities to expand customer relationships through additional British Council products and services.
Analysis and Reporting:
- Maintain accurate customer and opportunity data within CRM and business systems.
- Monitor sales, delivery, and retention performance, providing data-driven insights that support decision-making, continuous improvement, and the achievement of business objectives.
Managing Self and Others:
- Coordinate activities across internal teams and external stakeholders to ensure efficient delivery of services and customer solutions.
- Monitor progress against agreed standards and timelines, while promoting collaboration, knowledge sharing, and best practice across the organisation.
Requirements
Qualifications:
- Sales or Marketing qualifications.
- University Degree or equivalent in a relevant subject or discipline.
Knowledge and Experience:
Minimum / essential:
- 3+ years of sales experience to include some experience of B2B sales.
- Familiarity with Salesforce or use of similar CRM.
- Proficiency in Microsoft office programs.
Desirable:
- Solution-sales experience in large sectors (e.g financial services, media, pharmaceuticals tourism, government sector etc).
Role specific skills:
- High-level sales and negotiation skills.
- High-level stakeholder management skills.
- Project Management skills.
- Proficiency in Microsoft office programs.
Languages:
Essential:
- English level at C1 speaking and writing.
Application Closing Date
26th October 2026; at 21:59 PM UK time.
Interested and qualified candidates should:
Click here to apply online
Please note: Candidates must have the pre-existing, legal right to work in Nigeria, at the time of application.
