Location: Lagos (Remote)
Employment Type: Full-time
Job Summary
- Are you a people-oriented professional who enjoys building relationships, engaging businesses, and helping customers get started with the right solutions?
- Expedier is looking for an Account Officer to join our team and support the onboarding and activation of business customers on Expedier for Business (EFB), our web-based business platform.
What You’ll Be Doing
- Onboard new business customers onto Expedier for Business (EFB)
- Engage prospective and existing business customers and guide them through the onboarding process
- Help businesses understand and effectively use EFB's features and services
- Follow up with customers to ensure successful account setup and activation
- Build and maintain strong relationships with business customers
- Identify customer needs and recommend relevant Expedier solutions
- Maintain accurate customer records and onboarding information
- Work closely with the Operations, Sales, Customer Success, and other relevant teams to resolve customer issues and ensure a smooth onboarding experience
- Provide regular updates and reports on onboarding activities and customer progress
- Perform other duties as assigned to support the team's objectives
Who We're Looking For
- 2–3 years of experience in Account Management, Customer Success, Sales, Business Development, or a related role
- Strong communication and interpersonal skills
- Confident engaging with businesses and decision-makers
- Strong customer relationship management and follow-up skills
- Organised, proactive, and detail-oriented
- Comfortable onboarding customers and navigating digital platforms
- Ability to manage multiple customer accounts and follow-ups effectively
- Experience in fintech, banking, payments, or a related industry is an advantage
Salary
N311,000 per month.
Application Closing Date
2nd September, 2026.
Interested and qualified candidates should forward their CV to: hr@expedier.co using "Application for Account Officer – Full Name" as the subject of the mail.