General Manager

Role Overview

• The General Manager provides overall leadership and direction for the organization, ensuring the effective execution of business strategies, operational excellence, and sustainable financial performance.
• The role is accountable for aligning all functional activities with corporate objectives while fostering a culture of accountability, efficiency, and continuous improvement.

Key Responsibilities
Strategic Management:

• Formulate and execute business strategies to achieve organizational goals and long-term growth.
• Evaluate market dynamics and adapt strategies to maintain competitiveness.
• Drive innovation and continuous improvement across all business functions.

Operations Oversight:

• Direct and coordinate daily operations to ensure efficiency, quality, and productivity.
• Develop, implement, and enforce operational policies and standards.
• Optimize resource allocation to maximize organizational performance.

Financial Management:

• Lead budgeting, forecasting, and financial planning processes.
• Monitor financial performance, ensuring alignment with revenue and profitability targets.
• Implement cost-control measures and identify opportunities for financial optimization.

Leadership & People Management:

• Provide strong leadership to department heads and teams, fostering accountability and high performance.
• Oversee staff development, performance management, and disciplinary processes.
• Cultivate a professional, collaborative, and results-driven work environment.

Business Growth & Stakeholder Engagement:

• Identify and pursue business development opportunities to expand market presence.
• Build and maintain strong relationships with clients, partners, and key stakeholders.
• Enhance customer experience and service delivery standards.

Governance, Risk & Compliance:

• Ensure adherence to all regulatory requirements, corporate policies, and ethical standards.
• Identify operational and financial risks and implement appropriate mitigation strategies.
• Promote sound corporate governance practices.

Reporting & Communication:

• Prepare and present comprehensive reports to executive leadership or the board.
• Communicate organizational performance, priorities, and objectives effectively.
• Represent the organization in external engagements where necessary.

Performance Metrics

• Achievement of revenue and profitability targets
• Operational efficiency and cost management
• Employee productivity and retention
• Customer satisfaction and service quality
• Compliance and risk management effectiveness

Requirements

• Bachelor’s Degree in Business Administration, Management, or a related discipline (MBA is an advantage).
• 5–10 years of relevant experience, including at least 3 years in a senior leadership position.
• Demonstrated expertise in strategic planning and financial management.
• Strong leadership, communication, and decision-making capabilities.

Core Competencies:

• Strategic thinking and execution
• Leadership and team development
• Financial and business acumen
• Problem-solving and analytical ability
• Effective communication and interpersonal skills.

Application Closing Date
31st August, 2026.

Interested and qualified candidates should send their CV to: hrm@walexbizgroup.com using the Job Title as the subject of the email.