Location: Abuja (FCT)
Employment Type: Full-time
Department: Technical
Job Summary
- We are seeking a dynamic and results-driven IT Support Engineer to join our team.
- The successful candidate will be responsible for hands-on technical activities, good Networking and server management knowledge, outstanding problem solving and communication skills maintaining relationships with clients.
- This role requires excellent communication skills, a strong understanding of the product or service, and a passion for delivering exceptional customer support.
Key Responsibilities
- Interacting with customers is a significant part of this IT Rep role.
- Research and identify solutions to software and hardware issues
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Knowledge and hands on configuration of Active directory
- Hands on Kyocera and HP printing machines both hardware and software
- Good understanding of computer systems
- Good knowledge/ hands on CCTV Surveillance system
- Good knowledge/ familiarity with Cisco, Sophos and Microsoft 365
- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
- Installing and configuring Computer systems
- Carry out Network installation from Layer 1 to at least Layer 3
- Monitor logged tickets and identify potential issues proactively
- Maintain relationships with new and existing clients.
- Conduct product or service presentations to potential clients, highlightingfeatures and benefits.
- Prepare regular technical reports for team Supervisor review and meetings.
Requirements
- Interested candidates should possess a Bachelor's Degree with 3-6 years experience.
Application Closing Date
30th October, 2026.
Interested and qualified candidates should forward their updated CV to: jobs@skacheintegrated.com using the Job Title as the subject of the mail.
