Location: Ijora, Lagos
Employment Type: Full-time
Responsibilities
- Coordinate daily sales operations and customer order processing.
- Coordinates real time incoming delivery orders originating from the J-Six2u direct channels, online ordering portal, and external aggregators like Chowdeck and Glovo.
- Supervise the flow of customer orders from receipt to fulfillment.
- Assigns delivery routes efficiently to internal dispatch riders to optimize cost of delivery.
- Liaise with the restaurant supervisor, dispatch team, and cashiers to ensure timely order delivery.
- Collaborates daily with outlet accountants to reconcile POS terminal slips, cash on delivery payments, and digital receipts.
- Coordinates with kitchen production and supervisors using Product Transfer Notes (PTNs) to verify that packaged delivery meals match order tickets and meet brand presentation standards.
- Monitor product availability and communicate replenishment requirements.
- Maintain accurate sales records and prepare daily, weekly, and monthly sales reports.
- Resolve customer enquiries and complaints promptly while maintaining excellent customer service.
- Ensure compliance with company operational procedures and service standards.
- Coordinate with other departments to improve operational efficiency.
- Monitor sales performance and recommend improvement initiatives.
- Support management in implementing sales and operational strategies.
Requirements
- Possess an HND, or BSc in Administration, Marketing, Hospitality Management, or related disciplines with 2- 3 years of experience in QSR operations, Logistics management, or Customer service coordination.
- Capacity to maintain composure and coordinate dispatch operations, ability to work effectively under pressure during peak periods
- Functional Literacy in digital POS backend systems, delivery tracker apps, basic Excel data entries and instant messaging group management.
- Only candidates living around Ijora axis will be considered for this role.
Salary
N100,000 monthly.
Application Closing Date
18th September, 2026.
Interested and qualified candidates should send their CV to: recruitment@jsixgroup.com using the Job Title and preferred location as the subject of the email.
Note: For enquiries, contact 0816154516 (WhatsApp only).
