Location: Nigeria
Employment Type: Full-time
Department: Account Management
Reports to: Head of Execution
Role Summary
- The Account Manager is the primary point of contact for assigned clients, owning the relationship day-to-day once a deal is signed.
- This role translates client briefs into actionable project plans, coordinates delivery across Influencer Marketing, Social Media, Creator Partnership, and Comms, and ensures every campaign — whether advertising, influencer, social, or ads-led — is delivered on time, on budget, and to a high creative standard.
Key Responsibilities
- Serve as the primary point of contact for assigned client accounts, building trusted, long-term relationships
- Translate client briefs into actionable project plans and creative/campaign scopes, coordinating delivery across internal teams
- Oversee the Influencer Marketing Specialist and Social Media Specialist on assigned accounts, ensuring campaign execution aligns with client goals
- Manage account budgets, timelines, and scope, flagging risks and scope creep proactively
- Prepare and present campaign reporting, performance reviews, and quarterly business reviews to clients
- Identify upsell and renewal opportunities within existing accounts across the agency's service lines
- Resolve client issues quickly and maintain high satisfaction and retention rates
- Maintain clear documentation of account status, deliverables, approvals, and feedback loops
Requirements & Qualifications
- 2 - 4+ years in account management, client services, or project management, ideally at a creative, marketing, or influencer / social media agency
- Strong organizational skills with the ability to manage multiple accounts and campaigns simultaneously
- Excellent client-facing communication and presentation skills
- Comfortable working with budgets, timelines, and cross-functional creative teams
- Data-literate, able to interpret campaign performance and translate it for clients
- Problem-solver who stays calm under pressure and tight deadlines
Application Closing Date
Not Specified.
Interested and qualified candidates should:
Click here to apply online
Note
- Fields marked * are required
- Include your CV and a 30-second introductory video.
