Job Summary
- Our client is seeking an experienced Assistant Operations Manager – Manned Guardingto oversee security service delivery across assigned locations.
- The role will focus onoperational excellence, client management, risk and incident management, team leadership, compliance, and business growth.
Key Responsibilities
- Oversee daily manned guarding operations, deployments, site supervision, and service delivery.
- Ensure compliance with SOPs, post orders, company policies, service standards, and ISO requirements.
- Manage client relationships, resolve complaints, and provide security advisory support.
- Conductsecurity risk and threat assessmentsand recommend mitigation measures.
- Lead incident investigations, emergency response, and corrective actions.
- Supervise Operations Coordinators, Patrol Supervisors, Contract Managers, and security operatives.
- Monitor team performance, discipline, training, induction, and staff development.
- Prepare operational reports and monitor service performance across assigned locations.
- Support Sales withpre-sales security assessments, proposals, and technical requirements.
- Contribute tonew client acquisition, contract growth, client retention, and revenue targets.
- Identify opportunities to improve operational efficiency and service quality.
Requirements & Qualifications
- Bachelor's Degree/HND inSecurity Management, Criminology, Business Administration, Management, or a related field.
- 5–8 years' experiencein security operations, preferably within manned guarding/physical security.
- 2–3 years in a supervisory or management role.
- Proven experience managingsecurity teams across multiple sites.
- Strong knowledge ofguarding operations, security risk assessment, incident management, and emergency response.
- Experience in client relationship and contract management.
- Ability to develop and implementSOPs, post orders, and operational procedures.
- Good understanding of security compliance and ISO standards.
- Strong reporting, communication, leadership, and problem-solving skills.
- Experience supportingbusiness development/pre-sales activitiesis an advantage.
- Relevant professional security certifications are an added advantage.
Key Competencies:
- Manned Guarding | Security Operations | Risk Assessment | Incident Management | Client Management | Team Leadership | Contract Management | Compliance | Business Development | Operational Reporting
Application Closing Date
17th September, 2026.
How to Appyly
Interested and qualified candidates should send their CV to: recruitment@protenintl.com using ''Assistant Operations Manager – Manned Guarding''' as the subject of the email.
Note: Only qualified candidates would be contacted.