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Join JV Management Consulting as a Customer Service Representative based in Ikeja, Lagos. This role is vital in delivering exceptional customer experiences and supporting the company's mission to empower organizations through innovative management solutions. JV Management Consulting is a respected firm committed to helping businesses across Africa achieve sustainable growth with a team of seasoned professionals. In this position, you will manage incoming customer inquiries through multiple channels including phone, email, social media, and in-person visits. Your responsibilities will include providing clear and accurate information about the company’s products and services, resolving complaints efficiently, and maintaining detailed records of customer interactions.
You will also follow up to ensure customer satisfaction and collaborate with different departments to enhance service delivery. Ideal candidates bring a bachelor’s degree or HND in any field and at least two years of experience in customer service or related roles. You must possess strong communication, interpersonal, and negotiation skills, along with proficiency in Microsoft Office. Residency near Ikeja or surrounding areas such as Ogba, Maryland, or Magodo is required. This full-time role prioritizes customer relationship management and demands a target-oriented approach to meet sales goals. Lagos is a vibrant commercial hub where excellent customer service is crucial to business success, especially in consulting sectors geared towards business growth. Working at JV Management Consulting provides a platform to develop your career in a dynamic environment that values continuous improvement and client satisfaction. The monthly salary for this position is N100,000, reflecting the role’s responsibility and providing a solid foundation for career advancement within customer service or management consulting roles. Success here can lead to opportunities in higher-level client management or supervisory positions. To stand out, emphasize your experience handling diverse customer interactions and your ability to meet targets in your CV and cover letter. Highlight specific examples of problem resolution and teamwork that improved customer satisfaction in previous roles. If you are ready to contribute to a growing consulting firm and enhance customer experiences, consider applying for the Customer Service Representative role at JV Management Consulting. Submit your application before the closing date on August 31, 2026.
JV Management Consulting represents a reputable construction company seeking skilled professionals to enhance its market position.
Same hiring drive · 5 open roles
This employer posted multiple positions together. Apply to every role you fit.
Treasury Officer at JV Management Consulting
Lagos
Creative Lead at JV Management Consulting
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Program Officer at JV Management Consulting
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Social Media Manager / Content Creator at JV Management Consulting
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Location
FAQs
What qualifications are required for the Customer Service Representative role at JV Management Consulting in Lagos?
Candidates must have a Bachelor's degree or HND in any field and at least two years of relevant customer service experience to be considered.
Is prior experience necessary for this customer service position in Ikeja?
Yes, a minimum of two years in customer service or a similar role is required to handle the responsibilities effectively.
Is this Customer Service Representative position at JV Management Consulting based onsite or remote?
This is a full-time, onsite position located in Ikeja, Lagos, with no remote work option specified.
What is the salary for the Customer Service Representative role in Lagos?
The monthly salary for this role is N100,000, reflecting the responsibilities and required experience level.
When is the application deadline for this customer service job in Lagos?
Applications close on August 31, 2026, so candidates should submit their CVs before this date.
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