Location: Lagos (Head Office)
Employment Type: Full-time
Report to: MD / CEO
Grade: ABO - AM
Job Summary
- The job role is pivotal in providing comprehensive administrative and technical support to the MD / CEO.
- The ideal candidate will ensure seamless operations, facilitate communication, and contribute to strategic decision-making within the company.
Principal Duties and Responsibilities
- Complete a broad variety of administrative tasks for the CEO including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence, arranging complex and detailed travel plans, itineraries, and agendas; compiling documents for travel-related meetings etc.
- Coordinate and organize internal and external communications, emails, and other correspondences.
- Prepare reports, presentations, and documentation for executive meetings and presentations.
- Handle sensitive information with the highest degree of confidentiality and discretion.
- Provide technical support to the technical team and executives, including troubleshooting software, hardware, and other IT-related issues.
- Assist in the implementation and maintenance of technical systems and software applications.
- Serve as a liaison between technical staff and other departments to ensure seamless communication and cooperation.
- Support project management activities by maintaining project documentation, tracking deadlines and facilitating team collaboration.
- Contribute to the organization and coordination of technical projects, ensuring deadlines and milestones are met efficiently.
- Organize and manage electronic files, documents, and databases to ensure accessibility and accuracy.
- Maintain an inventory of technical equipment and resources, ensuring proper functionality and availability.
- Assist in the preparation and coordination of technical meetings, including agenda creation, material distribution, and post-meeting follow-ups
Key Performance Indicators
- Speed of response to emails.
- Number of grammatical or style errors in email correspondence and draft documents.
- Timeliness of delivery of meeting agenda to stakeholders.
- Efficiency of document filling.
- Efficiency of the CEO in meeting his targets.
Qualifications and Experience
- A First Degree from a reputable higher institution. A postgraduate qualification or relevant professional certification would be an added advantage.
- A minimum 3 years of experience in a similar role.
- Experience supporting C-Level Executives, preferably in a bank or financial service industry.
- Proven experience as a technical assistant or in a similar administrative role, with a background in technical support being highly desirable.
- Proficiency in technical skills, including knowledge in IT systems, software and troubleshooting techniques.
- Exceptional organizational and time-management skills, with the ability to multitask and prioritize tasks effectively.
- Strong communication skills, both written and verbal, with the ability to interact effectively with diverse teams and stakeholders.
- High level of confidentiality and discretion when dealing with sensitive information.
- Good written and verbal communication.
- Ability to exercise diplomacy, discretion, and maintain confidentiality.
- Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
- Forward looking thinker, who actively seeks opportunities and proposes solutions.
Remuneration
Very Attractive.
Application Closing Date
Not Specified.
Interested and qualified candidates should send their recent CV to: victor.allu@westfield-consulting.com using the Job Title as the subject of the email.
Note: The role is strictly for qualified candidates currently working in the Banking Industry. Thank you.