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Sponsored · Careerjet
Full description from the employer source. Apply via the official link when ready.
Join Fairmoney Microfinance Bank in Kano as a Field Recovery Officer, a vital role within a fast-growing mobile banking institution focused on emerging markets. Fairmoney began with a digital microcredit application on Android and continues to expand its offerings, including current accounts, savings, and debit cards across Western Africa and South-East Asia. In this position, you will manage the collection of overdue loan repayments by engaging directly with defaulting clients, including agents and merchants, through field visits, calls, and emails. Your daily tasks will involve verifying arrears information, negotiating payment plans, and maintaining accurate logs of your recovery efforts to ensure timely resolution of delinquent accounts.
Collaborating with other departments to address customer concerns effectively is key to your success. Thriving as a Field Recovery Officer at Fairmoney requires a university degree in a related field, over one year of experience managing consumer loan recoveries or merchant accounts, and proficiency in Microsoft Excel. You should bring strong analytical abilities, excellent communication skills, and the motivation to work independently in a full-time role. Kano’s growing financial sector presents a significant opportunity for this role, as the demand for accessible digital banking services increases in the region. Fairmoney’s presence supports financial inclusion and empowers customers through innovative lending and repayment solutions. While the salary package is not specified, benefits include private health insurance, a pension plan, training and development opportunities, and performance bonuses. This role offers career growth potential within fintech and microfinance institutions. To stand out, highlight your experience handling delinquent loan accounts, quantify the success of your recovery efforts, and demonstrate your problem-solving expertise in your CV and cover letter. Include any references who can attest to your negotiation and client management skills. If you are ready to contribute to financial inclusion as a Field Recovery Officer in Kano with Fairmoney Microfinance Bank, consider applying soon to join this dynamic team.
Private Health Insurance, Pension Plan, Training & Development, Performance Bonus
FairMoney is pioneering mobile banking solutions tailored for emerging markets, starting with digital microcredit and expanding into comprehensive financial services across Western Africa and South-East Asia.
Same hiring drive · 5 open roles
This employer posted multiple positions together. Apply to every role you fit.
Principal Software Engineer (Payments Platforms) at Fairmoney Microfinance Bank
Lagos
BI - Business Intelligence Analyst at Fairmoney Microfinance Bank
Lagos
ESG and Impact Manager at Fairmoney Microfinance Bank
Lagos
Senior Backend Engineer (Payments) at Fairmoney Microfinance Bank
Lagos
Location
FAQs
What qualifications are needed for the Field Recovery Officer role at Fairmoney Microfinance Bank in Kano?
Candidates must hold a university degree in any related field and possess at least one year of experience in consumer loan operations or merchant account management.
Is prior experience required for this Field Recovery Officer position?
Yes, applicants should have a minimum of one year handling delinquent client accounts and resolving loan recovery issues.
Is this Field Recovery Officer role at Fairmoney Microfinance Bank based onsite or remote?
This role is office-based and involves field visits around Kano; it is not a remote position.
Are there any benefits offered with this Field Recovery Officer job?
Yes, the position includes private health insurance, a pension plan, training and development programs, and performance bonuses.
What are the typical working hours or job type for this position?
This is a full-time role, requiring regular field engagement and office collaboration during standard business hours.
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