About the role

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About the Role

Join our prestigious 5-star hotel in Metro Manila as a Bellman. In this role, you will work on a full-time basis, with shifts scheduled to ensure excellent guest service. You will enjoy a meal break during your shift and have access to transport or shuttle services. We also offer a 13th-month pay and a night-shift differential for those who work late hours.

Responsibilities

Greet all guests warmly upon arrival and departure, offering assistance with luggage and directions.
Escort guests to their rooms, ensuring a professional and engaging rooming experience.
Provide accurate information about hotel services, outlets, and local attractions.
Handle guest luggage with care, ensuring proper tagging, tracking, and storage.
Participate in training sessions, SOP briefings, and service culture workshops.
Communicate effectively with Front Desk, Concierge, Housekeeping, and Security.
Uphold the hotel’s philosophy of intuitive and anticipatory service.
Follow all hotel safety, security, and emergency procedures.

Requirements

Bachelor’s degree in Hospitality Management or related field preferred.
Good communication and interpersonal skills.
Basic English proficiency; additional languages are an advantage.
Physically fit and able to handle luggage safely.
Attention to detail and reliability.
Strong teamwork and cooperation skills.

Benefits

We offer a competitive salary with opportunities for tips and service charge. Meals are provided during shifts, and we also offer transport or shuttle services for your convenience. Accommodation is available for those who need it, and we assist with visa processing. Enjoy your days off and a clear growth path within our hotel. Join us to build a rewarding career in hospitality!

For more opportunities, check our hospitality jobs or explore salary insights in the industry.

Requirements

<ul>
<li>Bachelor’s degree in Hospitality Management preferred.</li>
<li>Good communication and interpersonal skills.</li>
<li>Basic English proficiency; other languages are a plus.</li>
<li>Physically fit to handle luggage safely.</li>
</ul>

Responsibilities

<ul>
<li>Greet guests warmly upon arrival and departure.</li>
<li>Escort guests to their rooms professionally.</li>
<li>Provide information about hotel services and attractions.</li>
<li>Handle luggage with care and proper tagging.</li>
<li>Participate in training sessions and workshops.</li>
</ul>

About Mandarin Oriental

About the Company

Mandarin Oriental

Verified

www.mandarinoriental.com

Mandarin Oriental is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 43 hotels, 12 residences and 23 exclusive homes in 26 countries and territories, with each property reflecting the Group’s oriental heritage, local culture and unique design. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group. Mandarin Oriental’s aim is to be recognised widely as the best global luxury hotel group, providing 21st-century luxury with oriental charm in each of its hotels. This will be achieved by investing in the Group’s exceptional facilities and people while maximising profitability and long-term stakeholder value. The Group regularly receives recognition and awards for outstanding service and quality management. The Group's strategy is to open the hotels currently under development while continuing to seek further selective opportunities for expansion worldwide.

Hospitality

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Bellman – 5-Star Hotel, Metro Manila

About the Role

Responsibilities

Requirements

Benefits

About the Company

Mandarin Oriental is hiring · 5 open roles

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