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REQ14777 Officer, Human Resources Hospitality (Open Date: 16/06/2026) Position Summary In accordance with the policies, procedures and standards of City of Dreams Manila, the Officer, Human Resources Hospitality is responsible for performing a variety of human resource support duties including consulting with line management and providing daily HR guidance. Assists in maintaining the human resource database and all employee records and files. Primary Responsibilities Completes assigned reporting functions involving attendance statistics, termination, hire and transfer data, and other information assigned Provides recommendations regarding the development and administration of human resource policies and programs. Assists in informing new employees of human resource policies and programs as needed. Ensures confidentiality of restricted and sensitive information.
Performs general office support functions and assists area personnel as necessary. Oversees the human resource database. Ensures that system records are accurately and timely inputted and crosschecked. Maintains a secure, effective and up-to-date filing system of employee records and files that are easily accessible, both manually and electronically. Anticipates and assesses issues, risks or opportunities within the area of responsibility. Suggests effective and creative solutions to immediate superior and applies them when approved. Enters new hire information in the human resource system database. Tracks and resolves problems and checks system operations as scheduled. Completes reports regarding terminations, movements and new hires. Assumes responsibility for establishing and maintaining professional working relations with applicants, visitors, callers, and business professionals. Adheres to all company policies and procedures. Resolves complex employee relations issues and address grievances. Works closely with Business Unit partners to improve work relationships, builds morale and increases productivity and retention. Assists in driving HR initiatives to assigned Business Units. Performs miscellaneous clerical functions and special projects as assigned. Qualifications I. Experience 2-4 years of work experience in the same capacity II. Education College degree holder in any related course III. Skills / Competencies Good written and communication skills Computer literate Has strong commitment to team work and highly cooperative and inclusive work practices IV. Other Attributes Excellent interpersonal skills. Pleasant personality and appearance. Organized Can and willing to work on shifts Detail oriented
Melco Resorts & Entertainment Limited (NASDAQ: MLCO) is an award-winning developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia. In Macau, Melco Resorts & Entertainment currently operates City of Dreams Macau (www.cityofdreamsmacau.com), our flagship integrated entertainment resort and home of House of Dancing Water, a once-in-a-lifetime aquatic show; Altira Macau (www.altiramacau.com), a Forbes-Five-Star luxury hotel; and Mocha Clubs (www.mochaclubs.com), the only non-casino based operation of electronic gaming machines in Macau. Opened in October 2015 was the Hollywood-themed studio-concept resort, Studio City, a thrilling new cinematic inspired entertainment and leisure destination. It is designed to be the most diversified entertainment offering in Macau, with more world-class entertainment amenities than any integrated resort in the market, representing the pinnacle of entertainment-driven leisure destination experiences in Asia. Beyond Macau, City of Dreams Manila (www.cityofdreamsmanila.com) opened its doors to the public in December 2014 and marked the formal entry of Melco Resorts & Entertainment into the fast-growing and dynamic tourism industry in the Philippines. This lavish casino resort at Entertainment City, Manila Bay, Manila features a dazzling array of entertainment and attractions, an upscale shopping mall, a wide range of international dining experiences, three award-winning hotels and spa. In Europe, the Company operates City of Dreams Mediterranean, an integrated resort in Limassol, in the Republic of Cyprus (www.cityofdreamsmed.com.cy) and licensed satellite casinos in other cities in Cyprus (the “Cyprus Casinos”). In South Asia, the Company operates the casino and manages the Nüwa hotel at City of Dreams Sri Lanka (www.cityofdreamssrilanka.com), an integrated resort in Colombo, Sri Lanka. Visit mycareer.melco-resorts.com
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Officer, Human Resources Hospitality
Melco Resorts & Entertainment · Metro Manila, National Capital Region (NCR)
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