Server

This role manages station operations, order taking, and billing with accuracy and professionalism, reflecting Mandarin Oriental’s commitment to legendary service. Key Responsibilities Guest Dining Experience Greet guests warmly and present menus, offering recommendations and guidance Take orders accurately and assist guests with menu selections Serve food and beverages according to guest needs and service standards Monitor guest satisfaction and respond promptly to requests or concerns Bid farewell to guests, encouraging repeat visits Station Management & Service Flow Maintain mise en place and ensure station is stocked, tidy, and service-ready Ensure tables are cleared and reset in accordance with reservation plans Communicate effectively with team members to ensure seamless service Attend pre-service briefings for daily updates Billing & Transactions Prepare and present bills accurately and promptly Ensure efficient handling of all guest transactions Support overall billing accuracy and service efficiency Team Support & Coordination Assist bartenders, hostesses, and colleagues with operational needs Support beverage service and basic drink preparation when required Communicate any guest feedback or service issues promptly Service Excellence & Brand Standards Uphold the company’s philosophy and Pillars of Legendary Quality Experiences Maintain impeccable grooming, hygiene, and uniform standards Demonstrate professionalism, attention to detail, and a guest-focused mindset Pre-Opening Responsibilities Participate in training, SOP briefings, and service simulations Assist in setting up service stations and restaurant areas Support pre-opening operations as required Qualifications & Experience Diploma in Hospitality or related field Previous experience in F&B service is an advantage Good communication and interpersonal skills Basic knowledge of food and beverage service Guest-focused with a positive and service-oriented attitude Ability to work in a fast-paced environment Strong teamwork and coordination skills Professional grooming and presentation Why Join Us? Mandarin Oriental offers a world-class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality. Our Commitment To You Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. We’re Fans. Are you?