About the role

Full description from the employer source. Apply via the official link when ready.

About the Role

We are seeking a dedicated Mid-Level Assistant Front Office Manager to join our team in Dubai. This on-site position requires a proactive individual who can lead front office operations effectively. You will play a crucial role in enhancing guest experiences while ensuring the smooth functioning of daily operations. If you are passionate about hospitality and have a strong background in front office management, we encourage you to apply.

Responsibilities

Lead and manage the front office team to ensure high service standards.
Develop and implement strategies that enhance guest satisfaction and loyalty.
Oversee daily front desk operations to maintain efficiency and quality.
Train and motivate front office staff to deliver exceptional service.
Manage guest complaints and resolve issues promptly to ensure satisfaction.
Coordinate with other departments to streamline operations and enhance guest experiences.
Monitor and optimize front office performance metrics to achieve targets.
Manage department budgets and control expenses to meet financial goals.

Requirements

Hold a Bachelor's degree in Hospitality Management or a related field.
Possess 5+ years of experience in hotel front office operations.
Have at least 2 years of experience in a managerial role.
Demonstrate proven leadership skills in a hospitality environment.
Exhibit excellent customer service skills to enhance guest experiences.
Show strong financial acumen to manage budgets effectively.
Be proficient in Property Management Systems (PMS) and Microsoft Office Suite.
Possess in-depth knowledge of front office procedures and revenue management principles.

Benefits

Joining our team comes with numerous benefits, including competitive salary packages, opportunities for professional development, and a supportive work environment. We value our employees and strive to create a workplace that fosters growth and collaboration. For more information about our company culture and values, visit our About Us page.

If you are ready to take the next step in your career and make a significant impact in the hospitality industry, apply now for the Assistant Front Office Manager position in Dubai. Explore more job opportunities in the region by visiting our Dubai job listings.

Requirements

<ul>
<li>Hold a Bachelor's degree in Hospitality Management or a related field.</li>
<li>Possess 5+ years of experience in hotel front office operations.</li>
<li>Have at least 2 years of experience in a managerial role.</li>
<li>Demonstrate proven leadership skills in a hospitality environment.</li>

Responsibilities

<ul>
<li>Lead and manage the front office team to ensure high service standards.</li>
<li>Develop and implement strategies that enhance guest satisfaction and loyalty.</li>
<li>Oversee daily front desk operations to maintain efficiency and quality.</li>
<li>Train and motivate front office staff to deliver exceptional service.</li>
<li>Manage guest complaints and resolve issues promptly to ensure satisfaction.</li>
<li>Coordinate with other departments to streamline operations and enhance guest experiences.</li>
<li>Monitor and optimize front office performance metrics to achieve targets.</li>

About Accor

About the Company

Accor

Verified

www.group.accor.com

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Hospitality

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Mid-Level Assistant Front Office Manager - On-site in Dubai

About the Role

Responsibilities

Requirements

Benefits

About the Company

Accor is hiring · 5 open roles

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