About the role

Full description from the employer source. Apply via the official link when ready.

About the Role

We are seeking a Mid-Level Reservations Agent to join our team in Ras Al Khaimah. This role requires fluency in both Arabic and English, as you will be interacting with a diverse clientele. Your primary focus will be to provide exceptional service while managing room reservations efficiently. If you have at least two years of experience in a similar role within a 5-star hotel or resort in the UAE, we encourage you to apply.

Responsibilities

Provide friendly and engaging service to all guests.
Maximize revenue by effectively up-selling available services.
Recommend property facilities and assist guests with inquiries.
Book room reservations and ensure all information is accurate and up-to-date.

Requirements

Fluency in Arabic and English for effective communication.
Minimum of 2 years' experience in a 5-star hotel or resort.
Proficiency in Opera PMS to manage reservations.
Strong interpersonal skills to build rapport with guests.
Problem-solving abilities to address guest concerns promptly.

Benefits

Joining our team offers you the opportunity to work in a dynamic environment where your contributions are valued. We provide competitive compensation and benefits, along with opportunities for career growth. For more information on our company culture, visit our company page. If you're interested in exploring other roles, check our Dubai job listings.

We also encourage a guest-focused personality, which enhances the experience for everyone involved. If you're ready to take the next step in your career, apply today!

Requirements

<ul>
<li>Fluency in Arabic and English for effective communication.</li>
<li>Minimum of 2 years' experience in a 5-star hotel or resort.</li>
<li>Proficiency in Opera PMS to manage reservations.</li>
<li>Strong interpersonal skills to build rapport with guests.</li>
<li>Problem-solving abilities to address guest concerns promptly.</li>

Responsibilities

<ul>
<li>Provide friendly and engaging service to all guests.</li>
<li>Maximize revenue by effectively up-selling available services.</li>
<li>Recommend property facilities and assist guests with inquiries.</li>
<li>Book room reservations and ensure all information is accurate and up-to-date.</li>
</ul>

About Accor

About the Company

Accor

Verified

www.group.accor.com

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Hospitality

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Mid-Level Reservations Agent On-site in Ras Al Khaimah

About the Role

Responsibilities

Requirements

Benefits

About the Company

Accor is hiring · 5 open roles

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