Junior Bell Attendant On-site in Dubai

Dubai, DubaiFull-time1 day ago
Hospitality & Tourism

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Job Description

About the Role

We are seeking a Junior Bell Attendant to join our team in Dubai. In this role, you will play a vital part in ensuring guests have a pleasant experience at our hotel. You will handle luggage, assist with guest requests, and provide exceptional customer service. This position requires at least one year of experience in a similar role within a 4-5 star hotel environment.

As a Junior Bell Attendant, you will work onsite, directly interacting with guests and contributing to their overall satisfaction. Your ability to communicate effectively and resolve complaints will be key to your success. If you are passionate about hospitality and enjoy working in a dynamic environment, we encourage you to apply. For more opportunities in Dubai, check our job listings.

Responsibilities

  • Handle guest luggage efficiently to ensure timely service.
  • Resolve guest complaints and requests to enhance their experience.
  • Issue guest room key cards promptly for smooth check-in.
  • Maintain cleanliness of the Concierge Desk to create a welcoming atmosphere.
  • Provide friendly and courteous service to all guests at all times.
  • Coordinate guest transportation requests to ensure timely arrivals.

Requirements

  • University Degree in any field to support your role.
  • Minimum 1 year in a similar role in a 4-5 star hotel.
  • Strong communication skills to interact with guests effectively.
  • Ability to handle luggage and assist guests with their needs.
  • Knowledge of hotel facilities to provide accurate information.

Benefits

Joining our team comes with several benefits, including competitive salary packages and opportunities for career growth. You will gain valuable experience in the hospitality industry and be part of a supportive work environment. We also offer training programs to enhance your skills and knowledge. For more information on salaries in the industry, visit our salary guide.

We provide visa sponsorship for eligible candidates and encourage applicants who are fluent in Arabic to apply, as it will enhance communication with our diverse guest base.

Requirements

  • University Degree in any field to support your role.
  • Minimum 1 year in a similar role in a 4-5 star hotel.
  • Strong communication skills to interact with guests effectively.
  • Ability to handle luggage and assist guests with their needs.
  • Knowledge of hotel facilities to provide accurate information.

Responsibilities

  • Handle guest luggage efficiently to ensure timely service.
  • Resolve guest complaints and requests to enhance their experience.
  • Issue guest room key cards promptly for smooth check-in.
  • Maintain cleanliness of the Concierge Desk to create a welcoming atmosphere.
  • Provide friendly and courteous service to all guests at all times.
  • Coordinate guest transportation requests to ensure timely arrivals.

Statutory benefits (UAE)

  • Wage Protection System (WPS)

    Current-month wages must be paid via WPS no later than the 1st of the following Gregorian month. Establishments must transfer ≥85% of total wages by the deadline (Ministerial Resolution 340/2026).

  • End-of-Service Gratuity (EOSB)

    21 days of basic salary per year for the first 5 years; 30 days per year thereafter. Allowances are excluded from the calculation.

  • Annual leave

    Minimum 30 calendar days per year after the first year of service (2 days per month between 6 and 12 months).

  • Sick leave

    Up to 90 days per year on a structured paid/unpaid schedule once probation completes.

  • Health insurance

    Mandatory employer-provided coverage in Dubai and Abu Dhabi.

Frequently asked questions

Where is this role based?

Based in Dubai, Dubai.

How do I apply?

Apply via the employer's career site (link on this page).

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