About the role

Full description from the employer source. Apply via the official link when ready.

About the Role

We are seeking an Executive Lounge Manager to join our team in Clark Freeport and Special Economic Zone. This role is essential in ensuring that our guests receive exceptional service in our exclusive lounge. You will oversee daily operations and enhance the overall guest experience. This position is onsite, requiring your presence to manage the lounge effectively.

Responsibilities

Support the Front Office Manager in daily operations for smooth service.
Ensure exceptional guest experiences by addressing needs promptly.
Oversee VIP arrivals and departures to maintain high service standards.
Manage Club Lounge service delivery to meet guest expectations.
Coordinate food and beverage services to enhance guest satisfaction.
Profile guests and lead the team to ensure efficient service.

Requirements

Hold a Diploma or Bachelor’s Degree in Hospitality or a related field.
Have a minimum of 3 years of relevant experience in a similar role.
Possess experience in 5-star hospitality to meet our service standards.
Demonstrate a strong background in hotel operations for effective management.
Exhibit excellent English communication skills; additional languages are a plus.
Show proficiency in MS Office applications and PMS systems for daily tasks.

Benefits

We offer a competitive salary and a supportive work environment. Enjoy a work-life balance with weekends off. Our team values growth and development, providing opportunities for career advancement. Additionally, we offer health maintenance organization (HMO) benefits to ensure your well-being. Join us and be part of a dynamic team that prioritizes exceptional service and guest satisfaction.

For more opportunities, check out our Philippines job listings or learn about our salary ranges to understand your earning potential.

Requirements

<ul>
<li>Hold a Diploma or Bachelor’s Degree in Hospitality or a related field.</li>
<li>Have a minimum of 3 years of relevant experience in a similar role.</li>
<li>Possess experience in 5-star hospitality to meet our service standards.</li>
<li>Demonstrate a strong background in hotel operations for effective management.</li>

Responsibilities

<ul>
<li>Support the Front Office Manager in daily operations for smooth service.</li>
<li>Ensure exceptional guest experiences by addressing needs promptly.</li>
<li>Oversee VIP arrivals and departures to maintain high service standards.</li>
<li>Manage Club Lounge service delivery to meet guest expectations.</li>
<li>Coordinate food and beverage services to enhance guest satisfaction.</li>
<li>Profile guests and lead the team to ensure efficient service.</li>
</ul>

About Swissôtel Hotels & Resorts

About the Company

Swissôtel Hotels & Resorts

Verified

www.swissotel.com/careers

Life is a journey. Live it well Quality time – another definition of Swiss hospitality. Ideally located where travelers want to be, Swissôtel Hotels & Resorts offer guests the opportunity to stay in the most wonderful places on earth and explore the best of each destination. Swissôtel is part of Accor, a world leading hospitality group and a participating brand in ALL - Accor Live Limitless, the hotel loyalty program spanning over 40 brands and 5,600 destinations.

Hospitality

Issy-les-Moulineaux, Ile-de-France

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On-site Executive Lounge Manager in Clark Freeport

About the Role

Responsibilities

Requirements

Benefits

About the Company

Swissôtel Hotels & Resorts is hiring · 5 open roles

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